The worldmail list archive ending on 10 May 2002
Topics covered in this issue include:
1. Can't send email to some domains
Geof Tillotson <geof at ackme dot com>
Tue, 09 Apr 2002 15:49:55 -0400
2. Fwd: Can't send email to some domains
Katie Percy <katiepercy at fredfinch dot org>
Tue, 09 Apr 2002 14:22:35 -0700
3. Re: Can't send email to some domains
Ferris Hall <ferris at ferrishall dot com>
Tue, 09 Apr 2002 17:20:10 -0400
4. RE: Can't send email to some domains
"Ben Saren" <ben at atomicusa dot com>
Tue, 9 Apr 2002 17:14:17 -0400
5. RE: Can't send email to some domains
"Ben Saren" <ben at atomicusa dot com>
Wed, 10 Apr 2002 00:22:47 -0400
6. Re: Can't send email to some domains
Harry McIntosh <harry.mcintosh at cdlearning dot com>
Tue, 09 Apr 2002 15:22:51 -0600
7. RE: Can't send email to some domains
William Hultman <whultman at cox dot net>
Wed, 10 Apr 2002 14:19:27 -0700
8. RE: Can't send email to some domains
Steve Meyer <scmeyer at isgowi dot com>
Wed, 10 Apr 2002 09:59:55 -0500
9. RE: Can't send email to some domains
"Jill Crawford" <jillc at golfpactravel dot com>
Fri, 12 Apr 2002 10:06:45 -0400
10. RE: Can't send email to some domains
Harry McIntosh <harry.mcintosh at cdlearning dot com>
Thu, 11 Apr 2002 07:00:49 -0600
11. RE:Can't send email to some domains
Postmaster <postmaster at smm dot org>
Wed, 10 Apr 2002 17:57:39 -0500
12. Re:RE: Can't send email to some domains
rhyde at coilcraft dot com
Fri, 12 Apr 2002 13:47:13 -0500
13. Re: Can't send email to some domains
"Lawyers" <lawyers at crowderscoggins dot com>
Fri, 12 Apr 2002 14:40:39 -0500
14. RE: random SMTPD.exe errors
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Fri, 12 Apr 2002 16:37:25 -0700
15. RE: Can't send email to some domains
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Fri, 12 Apr 2002 16:54:22 -0700
16. Re: Can't send email to some domains
Seymour Joseph <sjoseph at bciu.k12.pa dot us>
Fri, 12 Apr 2002 16:53:03 -0400
17. RE: Can't send email to some domains
"Ben Saren" <ben at atomicusa dot com>
Fri, 12 Apr 2002 18:18:22 -0400
18. RE: Can't send email to some domains
"Tom Kemp" <KempT at presearch dot com>
Fri, 12 Apr 2002 11:46:33 -0400
19. RE: Can't send email to some domains
"Jill Crawford" <jillc at golfpactravel dot com>
Fri, 12 Apr 2002 13:21:46 -0400
20. Re: Can't send email to some domains
"Philip K. Dunn" <pkd at hoptechno dot com>
Sun, 14 Apr 2002 12:22:10 -0500
21. RE: Can't send email to some domains
"Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Sun, 14 Apr 2002 18:31:21 +0100
22. RE: Can't send email to some domains
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Fri, 12 Apr 2002 16:45:55 -0700
23. False positive for open relay?
"Fir Elf" <firelf15 at hotmail dot com>
Sat, 13 Apr 2002 00:19:52 +0000
24. outlook headers
"Art Lazanoff" <art at parrotbyte dot com>
Sun, 14 Apr 2002 10:51:13 -0700
25. Re:RE: Can't send email to some domains
Harry McIntosh <harry.mcintosh at cdlearning dot com>
Sat, 13 Apr 2002 06:53:09 -0600
26. RE: Can't send email to some domains
"Ben Saren" <ben at atomicusa dot com>
Sun, 14 Apr 2002 22:03:01 -0400
27. RE: Can't send email to some domains
"Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Tue, 16 Apr 2002 07:20:38 +0100
28. RE: Can't send email to some domains
"Jill Crawford" <jillc at golfpactravel dot com>
Tue, 16 Apr 2002 10:06:23 -0400
29. Re: False positive for open relay?
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Tue, 16 Apr 2002 17:13:15 -0700
30. RE: Can't send email to some domains
"Art Lazanoff" <art at parrotbyte dot com>
Tue, 16 Apr 2002 23:10:11 -0700
31. Worldmail behind firewall
"Jason Davidson" <jdavidson at crousebeers dot com>
Tue, 23 Apr 2002 16:40:01 -0700
32. RE: Worldmail behind firewall
"Jason Davidson" <jdavidson at crousebeers dot com>
Tue, 23 Apr 2002 17:02:47 -0700
33. RE: Worldmail behind firewall
"Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Wed, 24 Apr 2002 07:31:00 +0100
34. RE: Worldmail behind firewall
Paul Kaler <paul at texmemsys dot com>
Wed, 24 Apr 2002 10:37:45 -0500
35. RE: Worldmail behind firewall
"Jason Davidson" <jdavidson at crousebeers dot com>
Wed, 24 Apr 2002 09:11:19 -0700
36. Worldmail Bounce Messages
Geof Tillotson <geof at ackme dot com>
Wed, 24 Apr 2002 14:58:22 -0400
37. Re: Worldmail Bounce Messages
"Lawyers" <lawyers at crowderscoggins dot com>
Wed, 24 Apr 2002 17:17:51 -0500
38. Re: Worldmail Bounce Messages
Daniel Julien <daniel.julien at thc.state.tx dot us>
Wed, 24 Apr 2002 18:42:15 -0500
39. Wierd happenings with Attachments
Geof Tillotson <geof at ackme dot com>
Wed, 24 Apr 2002 16:33:30 -0400
40. RE: Worldmail behind firewall
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Thu, 25 Apr 2002 17:09:50 -0700
41. I can't send mail through web
"Georgios Chatzianastasiou *TTT Global Group S.A.*" <chatzianastasiou at ttt dot gr>
Sat, 4 May 2002 12:14:05 +0300
42. Re: I can't send mail through web
Harry McIntosh <harry.mcintosh at cdlearning dot com>
Sat, 04 May 2002 06:37:07 -0600
43. Re: I can't send mail through web
Geof <geof at ackme dot com>
Sat, 04 May 2002 14:44:27 -0400
44. Re: I can't send mail through web
Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Wed, 8 May 2002 00:41:00 -0400
45. klez & eudora
katie percy <katiepercy at fredfinch dot org>
Thu, 09 May 2002 18:27:01 -0700
46. Re: klez & eudora
LHA MIS <mis at lhaarchitects dot com>
Thu, 09 May 2002 18:46:29 -0700
47. Re: klez & eudora
Garry Wiegand <squeezix at ithaca dot com>
Thu, 09 May 2002 20:44:20 -0700
48. Fwd: Re: klez & eudora
katie percy <katiepercy at fredfinch dot org>
Thu, 09 May 2002 21:23:08 -0700
49. RE: klez & eudora
"Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Fri, 10 May 2002 07:19:47 +0100
50. Re: klez & eudora
"Elliott Bujan" <ebujan at rentokil-tps dot com>
Fri, 10 May 2002 08:09:12 -0500 (CDT)
Date: Tue, 09 Apr 2002 15:49:55 -0400
From: Geof Tillotson <geof at ackme dot com>
Subject: Can't send email to some domains
--=====================_28265723==_.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
To All -
So, here's a head scratcher. Our email server is unable to deliver emails
to certain domains. I know that the recipient email addresses are valid
because I can send to them from other email systems.
The emails sit in the queue and fail.
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.
Here is a sample Non-delivery error message.
----- The following recipients were processed by MTA mail.cldnet.com ...
recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time expired)
Does anyone have any idea what might be happening?
Thanks in advance.
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www.4ripleyroad.com
Belmont, MA 02478 www.ackme.com
--=====================_28265723==_.ALT
Content-Type: text/html; charset="us-ascii"
<html>
To All - <br>
<br>
So, here's a head scratcher. Our email server is unable to deliver
emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.<br>
<br>
The emails sit in the queue and fail.<br>
<br>
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.<br>
<br>
Here is a sample Non-delivery error message.<br>
<br>
<font face="Courier New, Courier"> ----- The following
recipients were processed by MTA mail.cldnet.com ...<br>
<br>
recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
expired)<br>
<br>
</font>Does anyone have any idea what might be happening?<br>
<br>
Thanks in advance.<br>
<br>
Geof<br>
<x-sigsep><p></x-sigsep>
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-<br>
Geof
Tillotson<x-tab> </x-tab><x-tab> </x-tab><x-tab>  
617.484.0570<x-tab> </x-tab><x-tab> </x-tab><x-tab> &n
fax<br>
4 Ripley
Road<x-tab> </x-tab><x-tab> </x-tab><x-tab> &
d.com/" eudora="autourl">.4ripleyroad.com</a><br>
Belmont, MA
02478<x-tab> </x-tab><x-tab> </x-tab><a h
--=====================_28265723==_.ALT--
Date: Tue, 09 Apr 2002 14:22:35 -0700
From: Katie Percy <katiepercy at fredfinch dot org>
Subject: Fwd: Can't send email to some domains
--=====================_447407220==_.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
>Date: Tue, 09 Apr 2002 14:21:53 -0700
>To: NPO-Techies at topica dot com
>From: Katie Percy <katiepercy at fredfinch dot org>
>Subject: Fwd: Can't send email to some domains
>
>those domains may be blocked by your ISP if they've been reported as
>having open relays. you can check them at
>
>http://www.ordb.org
>
>
>Katie
>
>>X-Sender: geoft at mail.earthlink dot net
>>X-Mailer: QUALCOMM Windows Eudora Version 5.0.2
>>Date: Tue, 09 Apr 2002 15:49:55 -0400
>>List-Subscribe: <mailto:worldmail-request at lists.pensive dot org?body=subscribe>
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>>To: Subscribers of WorldMail <worldmail at lists.pensive dot org>
>>From: Geof Tillotson <geof at ackme dot com>
>>Subject: Can't send email to some domains
>>
>>To All -
>>
>>So, here's a head scratcher. Our email server is unable to deliver
>>emails to certain domains. I know that the recipient email addresses are
>>valid because I can send to them from other email systems.
>>
>>The emails sit in the queue and fail.
>>
>>When I test the mailroute, the mailroute tool returns a valid mailhost
>>address, and a valid MX record lookup.
>>
>>Here is a sample Non-delivery error message.
>>
>> ----- The following recipients were processed by MTA mail.cldnet.com ...
>>
>>recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
>>expired)
>>
>>Does anyone have any idea what might be happening?
>>
>>Thanks in advance.
>>
>>Geof
>>
>>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
>>Geof Tillotson geof at ackme dot com
>>617.484.0570 617.484.7201 fax
>>4 Ripley Road www www.ackme.com
--=====================_447407220==_.ALT
Content-Type: text/html; charset="us-ascii"
<html>
<br>
<blockquote type=cite cite>Date: Tue, 09 Apr 2002 14:21:53 -0700<br>
To: NPO-Techies at topica dot com<br>
From: Katie Percy <katiepercy at fredfinch dot org><br>
Subject: Fwd: Can't send email to some domains<br>
<br>
those domains may be blocked by your ISP if they've been reported as
having open relays. you can check them at <br>
<br>
<a href="http://www.ordb.org/" eudora="autourl">http://www.ordb.org</a><br>
<br>
<br>
Katie<br>
<br>
<blockquote type=cite cite>X-Sender: geoft at mail.earthlink dot net<br>
X-Mailer: QUALCOMM Windows Eudora Version 5.0.2<br>
Date: Tue, 09 Apr 2002 15:49:55 -0400<br>
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To: Subscribers of WorldMail <worldmail at lists.pensive dot org><br>
From: Geof Tillotson <geof at ackme dot com><br>
Subject: Can't send email to some domains<br>
<br>
To All - <br>
<br>
So, here's a head scratcher. Our email server is unable to deliver
emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.<br>
<br>
The emails sit in the queue and fail.<br>
<br>
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.<br>
<br>
Here is a sample Non-delivery error message.<br>
<br>
<font face="Courier New, Courier"> ----- The following
recipients were processed by MTA mail.cldnet.com ...<br>
<br>
recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
expired)<br>
<br>
</font>Does anyone have any idea what might be happening?<br>
<br>
Thanks in advance.<br>
<br>
Geof<br>
<br>
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-<br>
Geof
Tillotson<x-tab> </x-tab><x-tab> </x-tab><x-tab>  
617.484.0570<x-tab> </x-tab><x-tab> </x-tab><x-tab> &n
fax<br>
4 Ripley
Road<x-tab> </x-tab><x-tab> </x-tab><x-tab> &
<x-tab> </x-tab><a href="http://www.ackme.com/" eudora="autourl">www.ackme.com</a>
</blockquote></blockquote><br>
</html>
--=====================_447407220==_.ALT--
Date: Tue, 09 Apr 2002 17:20:10 -0400
From: Ferris Hall <ferris at ferrishall dot com>
Subject: Re: Can't send email to some domains
I immediately think of your domain being blocked at their server, only
because
I block a few domains and IP blocks via firewall (black ice) that
"lightly harass" the system
and via RBL+, ORDB etc (openrelay/spam databases), before they ever get
to the mail server.
Seems a long shot, but might fit the symptoms, given you can
connect by other means.
Not a problem with your DNS? Flushed it?
Tried manual connection (telnet) to their mail server? Will it talk to
you?
Ferris
At 03:49 PM 4/9/2002, you wrote:
To All -
So, here's a head scratcher. Our email server is unable to deliver
emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.
The emails sit in the queue and fail.
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.
Here is a sample Non-delivery error message.
----- The following
recipients were processed by MTA mail.cldnet.com ...
recipient at techtarget.com; Action: Failed; Status: 4.4 dot 7 (delivery time
expired)
Does anyone have any idea what might be happening?
Thanks in advance.
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof
Tillotson geof at ackme dot com
617.484.0570 617.484.7201
fax
4 Ripley
Road www
www.ackme.com
From: "Ben Saren" <ben at atomicusa dot com>
Subject: RE: Can't send email to some domains
Date: Tue, 9 Apr 2002 17:14:17 -0400
This is a multi-part message in MIME format.
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charset="us-ascii"
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I have the same problem. I setup custom domains for some of them, but
yet the problem continues. Its only a handful of domains.
-----Original Message-----
From: Geof Tillotson [mailto:geof at ackme dot com]
Sent: Tuesday, April 09, 2002 3:50 PM
To: Subscribers of WorldMail
Subject: Can't send email to some domains
To All -
So, here's a head scratcher. Our email server is unable to deliver
emails to certain domains. I know that the recipient email addresses
are valid because I can send to them from other email systems.
The emails sit in the queue and fail.
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.
Here is a sample Non-delivery error message.
----- The following recipients were processed by MTA mail.cldnet.com
...
recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
expired)
Does anyone have any idea what might be happening?
Thanks in advance.
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www <http://www.4ripleyroad.com/>
.4ripleyroad.com <http://www.4ripleyroad.com/>
Belmont, MA 02478 www <http://www.ackme.com/> .ackme.com
<http://www.ackme.com/>
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<META HTTP-EQUIV="Content-Type" CONTENT="text/html;
charset=us-ascii">
<TITLE>Message</TITLE>
<META content="MSHTML 6.00.2715.400" name=GENERATOR></HEAD>
<BODY>
<DIV><SPAN class‘8451321-09042002><FONT face=Tahoma
color=#0000ff size=2>I
have the same problem. I setup custom domains for some of them, but yet
the
problem continues. Its only a handful of domains.</FONT></SPAN></DIV>
<DIV><SPAN class‘8451321-09042002></SPAN> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr
align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Geof
Tillotson
[mailto:geof at ackme dot com] <BR><B>Sent:</B> Tuesday, April 09, 2002 3:50
PM<BR><B>To:</B> Subscribers of WorldMail<BR><B>Subject:</B> Can't
send email
to some domains<BR><BR></FONT></DIV>To All - <BR><BR>So, here's a head
scratcher. Our email server is unable to deliver emails to
certain
domains. I know that the recipient email addresses are valid
because I
can send to them from other email systems.<BR><BR>The emails sit in
the queue
and fail.<BR><BR>When I test the mailroute, the mailroute tool returns
a valid
mailhost address, and a valid MX record lookup.<BR><BR>Here is a
sample
Non-delivery error message.<BR><BR><FONT face="Courier New,
Courier">
----- The following recipients were processed by MTA
mail.cldnet.com
...<BR><BR>recipient at techtarget dot com; Action: Failed; Status: 4.4.7
(delivery
time expired)<BR><BR></FONT>Does anyone have any idea what might be
happening?<BR><BR>Thanks in advance.<BR><BR>Geof<BR><X-SIGSEP>
<P></X-SIGSEP>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-<B
R>Geof
Tillotson<X-TAB> </X-TAB><X-TAB>
</X-TAB><X-TAB> &nbs
p; </X-TAB>geof at ackme dot com<BR>617.484.0570<X-TAB> &n
bsp;</X-TAB><X-TAB> </X-TA
B><X-TAB> </X-TAB>617.484.
7201
fax<BR>4 Ripley
Road<X-TAB> </X-TAB><X-TAB>  
; </X-TAB><X-TAB> &nb
sp; </X-TAB><A
href="http://www.4ripleyroad.com/" eudora="autourl">www</A><A
href="http://www.4ripleyroad.com/"
eudora="autourl">.4ripleyroad.com</A><BR>Belmont, MA
02478<X-TAB> </X-TAB><X-TAB>&nbs
p; </X-TAB><A
href="http://www.ackme.com/" eudora="autourl">www</A><A
href="http://www.ackme.com/" eudora="autourl">.ackme.com</A>
</P></BLOCKQUOTE></BODY></HTML>
------=_NextPart_000_0088_01C1DFE9.FB7A39F0--
From: "Ben Saren" <ben at atomicusa dot com>
Subject: RE: Can't send email to some domains
Date: Wed, 10 Apr 2002 00:22:47 -0400
This is a multi-part message in MIME format.
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good suggestions, but im not on ORBS or any of those lists... for sure.
I tripple checked! Any other thoughts?
perhaps they just have mail problems? its only a very few domains and
sometimes I just think that perhaps their mail servers are down or
something. Perhaps they use worldmail!?
-----Original Message-----
From: Ferris Hall [mailto:ferris at ferrishall dot com]
Sent: Tuesday, April 09, 2002 5:20 PM
To: Subscribers of WorldMail
Subject: Re: Can't send email to some domains
I immediately think of your domain being blocked at their server, only
because
I block a few domains and IP blocks via firewall (black ice) that
"lightly harass" the system
and via RBL+, ORDB etc (openrelay/spam databases), before they ever get
to the mail server.
Seems a long shot, but might fit the symptoms, given you can connect by
other means.
Not a problem with your DNS? Flushed it?
Tried manual connection (telnet) to their mail server? Will it talk to
you?
Ferris
At 03:49 PM 4/9/2002, you wrote:
To All -
So, here's a head scratcher. Our email server is unable to deliver
emails to certain domains. I know that the recipient email addresses
are valid because I can send to them from other email systems.
The emails sit in the queue and fail.
When I test the mailroute, the mailroute tool returns a valid mailhost
address, and a valid MX record lookup.
Here is a sample Non-delivery error message.
----- The following recipients were processed by MTA mail.cldnet.com
...
recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
expired)
Does anyone have any idea what might be happening?
Thanks in advance.
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www www.ackme.com
<http://www.ackme.com/>
------=_NextPart_000_00BA_01C1E025.D7D951C0
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<DIV><SPAN class=007482104-10042002><FONT face=Tahoma
color=#0000ff size=2>good
suggestions, but im not on ORBS or any of those lists... for sure. I
tripple
checked! Any other thoughts?</FONT></SPAN></DIV>
<DIV><SPAN class=007482104-10042002><FONT face=Tahoma
color=#0000ff
size=2>perhaps they just have mail problems? its only a very few
domains and
sometimes I just think that perhaps their mail servers are down or
something.
Perhaps they use worldmail!?</FONT></SPAN></DIV>
<DIV><SPAN class=007482104-10042002></SPAN> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr
align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
Ferris Hall
[mailto:ferris at ferrishall dot com] <BR><B>Sent:</B> Tuesday, April 09,
2002 5:20
PM<BR><B>To:</B> Subscribers of WorldMail<BR><B>Subject:</B> Re: Can't
send
email to some domains<BR><BR></FONT></DIV>I immediately think of your
domain
being blocked at their server, only because<BR>I block a few domains
and IP
blocks via firewall (black ice) that "lightly harass" the
system<BR>and via
RBL+, ORDB etc (openrelay/spam databases), before they ever get to the
mail
server. <BR>Seems a long shot, but might fit the symptoms, given
you can
connect by other means.<BR>Not a problem with your DNS? Flushed
it?<BR>Tried
manual connection (telnet) to their mail server? Will it talk to
you?<BR>Ferris<BR><BR>At 03:49 PM 4/9/2002, you wrote:<BR>
<BLOCKQUOTE class=cite cite="" type="cite">To All - <BR><BR>So,
here's a
head scratcher. Our email server is unable to deliver emails
to
certain domains. I know that the recipient email addresses are
valid
because I can send to them from other email systems.<BR><BR>The
emails sit
in the queue and fail.<BR><BR>When I test the mailroute, the
mailroute tool
returns a valid mailhost address, and a valid MX record
lookup.<BR><BR>Here
is a sample Non-delivery error message.<BR><BR><FONT
face="Courier New, Courier"> ----- The following
recipients were
processed by MTA mail.cldnet.com
...<BR><BR>recipient at techtarget dot com;
Action: Failed; Status: 4.4.7 (delivery time
expired)<BR><BR></FONT>Does
anyone have any idea what might be happening?<BR><BR>Thanks in
advance.<BR><BR>Geof<BR><BR>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
0-0-0-0-0-0-<BR>Geof
Tillotson<X-TAB> </X-TAB><X-TAB>
</X-TAB><X-TAB> &nbs
p; </X-TAB>geof at ackme dot com<BR>617.484.0570<X-TAB> &n
bsp;</X-TAB><X-TAB> </X-TA
B><X-TAB> </X-TAB>617.484.
7201
fax<BR>4 Ripley
Road<X-TAB> </X-TAB><X-TAB>  
; </X-TAB><X-TAB> &nb
sp; </X-TAB>www
<X-TAB> </X-TAB><A
href="http://www.ackme.com/" eudora="autourl">www.ackme.com</A>
</BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>
------=_NextPart_000_00BA_01C1E025.D7D951C0--
Date: Tue, 09 Apr 2002 15:22:51 -0600
From: Harry McIntosh <harry.mcintosh at cdlearning dot com>
Subject: Re: Can't send email to some domains
Hi Geof:
It looks to me as if the DNS isn't set up correctly for techtarget.com, the
domain you're trying to reach. It has the following MX record:
techtarget.com MX 10 mailhost.techtarget.com
But, I don't see an A-type record for mailhost.techtarget.com, which you
need to have for that MX record to do any good.
Harry McIntosh
______________________________
This email sent using Mailtastic email server software.
For information visit www.Mailtastic.com.
At 01:49 PM 4/9/02, you wrote:
>To All -
>
>So, here's a head scratcher. Our email server is unable to deliver emails
>to certain domains. I know that the recipient email addresses are valid
>because I can send to them from other email systems.
>
>The emails sit in the queue and fail.
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup.
Date: Wed, 10 Apr 2002 14:19:27 -0700
From: William Hultman <whultman at cox dot net>
Subject: RE: Can't send email to some domains
--=====================_3212970==.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
The SMTP logs on those servers may offer an explanation. Look under
Internet Mail>Logs>SMTP.LOG in the Management Center.
Bill
At 05:14 PM 4/9/2002 -0400, Ben Saren wrote:
>I have the same problem. I setup custom domains for some of them, but yet
>the problem continues. Its only a handful of domains.
>
>-----Original Message-----
>From: Geof Tillotson [mailto:geof at ackme dot com]
>Sent: Tuesday, April 09, 2002 3:50 PM
>To: Subscribers of WorldMail
>Subject: Can't send email to some domains
>
>To All -
>
>So, here's a head scratcher. Our email server is unable to deliver emails
>to certain domains. I know that the recipient email addresses are valid
>because I can send to them from other email systems.
>
>The emails sit in the queue and fail.
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup.
>
>Here is a sample Non-delivery error message.
>
> ----- The following recipients were processed by MTA mail.cldnet.com ...
>
>recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
>expired)
>
>Does anyone have any idea what might be happening?
>
>Thanks in advance.
>
>Geof
>
>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
>Geof Tillotson geof at ackme dot com
>617.484.0570 617.484.7201 fax
>4 Ripley Road www.4ripleyroad.com
>Belmont, MA 02478 www.ackme.com
--=====================_3212970==.ALT
Content-Type: text/html; charset="us-ascii"
<html>
The SMTP logs on those servers may offer an explanation. Look under
Internet Mail>Logs>SMTP.LOG in the Management Center.<br><br>
Bill<br><br>
At 05:14 PM 4/9/2002 -0400, Ben Saren wrote:<br>
<blockquote type=cite class=cite cite><font face="tahoma" size=2 color="#0000FF">I
have the same problem. I setup custom domains for some of them, but yet
the problem continues. Its only a handful of domains.</font><br>
<dl><font face="tahoma" size=2>
<dd>-----Original Message-----
<dd>From:</b> Geof Tillotson
[<a href="mailto:geof@ackme dot com" eudora="autourl">mailto:geof at ackme dot com</a>]
<dd>Sent:</b> Tuesday, April 09, 2002 3:50 PM
<dd>To:</b> Subscribers of WorldMail
<dd>Subject:</b> Can't send email to some domains<br><br>
</font>
<dd>To All - <br><br>
<dd>So, here's a head scratcher. Our email server is unable to
deliver emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.<br><br>
<dd>The emails sit in the queue and fail.<br><br>
<dd>When I test the mailroute, the mailroute tool returns a valid
mailhost address, and a valid MX record lookup.<br><br>
<dd>Here is a sample Non-delivery error message.<br><br>
<font face="Courier New, Courier">
<dd> ----- The following recipients were processed by MTA
mail.cldnet.com ...<br><br>
<dd>recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery
time expired)<br><br>
</font>
<dd>Does anyone have any idea what might be happening?<br><br>
<dd>Thanks in advance.<br><br>
<dd>Geof<br><br>
<dd>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
<dd>Geof
Tillotson<x-tab> </x-tab><x-tab> </x-tab><x-tab>  
<dd>617.484.0570<x-tab> </x-tab><x-tab> </x-tab><x-tab> &n
fax
<dd>4 Ripley
Road<x-tab> </x-tab><x-tab> </x-tab><x-tab> &
<dd>Belmont, MA
02478<x-tab> </x-tab><x-tab> </x-tab><a h
</dl></blockquote></html>
--=====================_3212970==.ALT--
Date: Wed, 10 Apr 2002 09:59:55 -0500
From: Steve Meyer <scmeyer at isgowi dot com>
Subject: RE: Can't send email to some domains
--=====================_163412359==_.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
For what it's worth - we had a similar problem with sending mail to one
domain. According to their postmaster, we are the only folks having a problem.
I check the Worldmail logs to make sure the email was actually going to
their equipment. Then I checked THEIR mx records in their DNS tables (with
the Name Server Utilities in Worldmail) to get the domain names and IP
numbers of their mail server(s). Next I used telnet to telnet into their
primary mail server on port 25. When their server granted the connection,
the text welcome message was garbled. When I entered the first mail
command (either HELO or EHLO), the server responded perfectly. When I
entered the second command, the server would never respond. This is where
my email was timing out. I then telnetted into their secendary mail server
(which was a hosted machine on uunet). This second machine accepted all
the mail commands properly. Their third machine was also on uunet and also
accepted all smtp commands correctly.
I then went to the World mail log files where every smtp action is
logged. I sent an email to the problem email address, then watched the log
file. Indeed, World mail was hitting DNS, pulling up the primary mail
server IP, hit their email server, sent the EHLO command, got a response,
send the second command, and never got a response.
I then set up a custom domain for the problem domain, however for the IP
number I used the IP number of their SECONDARY mail server. From this
point all the email to this domain works correctly.
I then contacted the postmaster of the problem domain and told them of the
issues. They explained that they had one email server on the outside of
their firewall that received the email and immediately relayed it to an
email server on the inside of the firewall.
My theory....
* First - if there is a problem with World mail, it would seem that it
does not try to send email to secondary or tritary servers if it makes a
connection to the primary server and that connection times out - the
multiple mx records do no good in this scenario. (I sure hope someone can
disprove my theory and show me how to fix my server).
* Second - I wouldn't think that having their two servers on each side
of the their firewall accounts for their "exposed" email server not
responding to email commands correctly, but, it's not my domain, equipment,
etc...
* Third - I wouldn't think that we are the only ones having problems
send mail to this domain.
Perhaps this alternative may be of help.
Steve
The At 04:14 PM 4/9/2002, Ben Saren wrote:
>I have the same problem. I setup custom domains for some of them, but yet
>the problem continues. Its only a handful of domains.
>
>-----Original Message-----
>From: Geof Tillotson [mailto:geof at ackme dot com]
>Sent: Tuesday, April 09, 2002 3:50 PM
>To: Subscribers of WorldMail
>Subject: Can't send email to some domains
>
>To All -
>
>So, here's a head scratcher. Our email server is unable to deliver emails
>to certain domains. I know that the recipient email addresses are valid
>because I can send to them from other email systems.
>
>The emails sit in the queue and fail.
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup.
>
>Here is a sample Non-delivery error message.
>
> ----- The following recipients were processed by MTA mail.cldnet.com ...
>
>recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery time
>expired)
>
>Does anyone have any idea what might be happening?
>
>Thanks in advance.
>
>Geof
>
>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
>Geof Tillotson geof at ackme dot com
>617.484.0570 617.484.7201 fax
>4 Ripley Road www.4ripleyroad.com
>Belmont, MA 02478 www.ackme.com
--=====================_163412359==_.ALT
Content-Type: text/html; charset="us-ascii"
<html>
For what it's worth - we had a similar problem with sending mail to one
domain. According to their postmaster, we are the only folks having
a problem.<br><br>
I check the Worldmail logs to make sure the email was actually going to
their equipment. Then I checked THEIR mx records in their DNS
tables (with the Name Server Utilities in Worldmail) to get the domain
names and IP numbers of their mail server(s). Next I used telnet to
telnet into their primary mail server on port 25. When their server
granted the connection, the text welcome message was garbled. When
I entered the first mail command (either HELO or EHLO), the server
responded perfectly. When I entered the second command, the server
would never respond. This is where my email was timing out. I
then telnetted into their secendary mail server (which was a hosted
machine on uunet). This second machine accepted all the mail
commands properly. Their third machine was also on uunet and also
accepted all smtp commands correctly.<br><br>
I then went to the World mail log files where every smtp action is
logged. I sent an email to the problem email address, then watched
the log file. Indeed, World mail was hitting DNS, pulling up the
primary mail server IP, hit their email server, sent the EHLO command,
got a response, send the second command, and never got a
response.<br><br>
I then set up a custom domain for the problem domain, however for the IP
number I used the IP number of their SECONDARY mail server. From
this point all the email to this domain works correctly.<br><br>
I then contacted the postmaster of the problem domain and told them of
the issues. They explained that they had one email server on the
outside of their firewall that received the email and immediately relayed
it to an email server on the inside of the firewall.<br><br>
My theory....
<ul>
<li>First - if there is a problem with World mail, it would seem that it
does not try to send email to secondary or tritary servers if it makes a
connection to the primary server and that connection times out -
the multiple mx records do no good in this scenario. (I sure hope someone
can disprove my theory and show me how to fix my server).
<li>Second - I wouldn't think that having their two servers on each
side of the their firewall accounts for their "exposed" email
server not responding to email commands correctly, but, it's not my
domain, equipment, etc...
<li>Third - I wouldn't think that we are the only ones having problems
send mail to this domain.
</ul>Perhaps this alternative may be of help.<br>
Steve<br><br>
The At 04:14 PM 4/9/2002, Ben Saren wrote:<br>
<blockquote type=cite class=cite cite><font face="tahoma" size=2 color="#0000FF">I
have the same problem. I setup custom domains for some of them, but yet
the problem continues. Its only a handful of domains.</font><br>
<dl><font face="tahoma" size=2>
<dd>-----Original Message-----
<dd>From:</b> Geof Tillotson
[<a href="mailto:geof@ackme dot com" eudora="autourl">mailto:geof at ackme dot com</a>]
<dd>Sent:</b> Tuesday, April 09, 2002 3:50 PM
<dd>To:</b> Subscribers of WorldMail
<dd>Subject:</b> Can't send email to some domains<br><br>
</font>
<dd>To All - <br><br>
<dd>So, here's a head scratcher. Our email server is unable to
deliver emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.<br><br>
<dd>The emails sit in the queue and fail.<br><br>
<dd>When I test the mailroute, the mailroute tool returns a valid
mailhost address, and a valid MX record lookup.<br><br>
<dd>Here is a sample Non-delivery error message.<br><br>
<font face="Courier New, Courier">
<dd> ----- The following recipients were processed by MTA
mail.cldnet.com ...<br><br>
<dd>recipient at techtarget dot com; Action: Failed; Status: 4.4.7 (delivery
time expired)<br><br>
</font>
<dd>Does anyone have any idea what might be happening?<br><br>
<dd>Thanks in advance.<br><br>
<dd>Geof<br><br>
<dd>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
<dd>Geof
Tillotson<x-tab> </x-tab><x-tab> </x-tab><x-tab>  
<dd>617.484.0570<x-tab> </x-tab><x-tab> </x-tab><x-tab> &n
fax
<dd>4 Ripley
Road<x-tab> </x-tab><x-tab> </x-tab><x-tab> &
<dd>Belmont, MA
02478<x-tab> </x-tab><x-tab> </x-tab><a h
</dl></blockquote></html>
--=====================_163412359==_.ALT--
From: "Jill Crawford" <jillc at golfpactravel dot com>
Subject: RE: Can't send email to some domains
Date: Fri, 12 Apr 2002 10:06:45 -0400
techtarget.com has an MX record that points to mailhost.techtarget.com
mailhost.techtarget.com has a CNAME record that points to
louie.techtarget.com
louie.techtarget.com has an A record that points to 65.214.43.155
Because of the CNAME record WorldMail needs to have a Custom Domain created
for techtarget.com that points directly to 65.214.43.155
-----Original Message-----
From: Harry McIntosh [mailto:harry.mcintosh at cdlearning dot com]
Sent: Tuesday, April 09, 2002 5:23 PM
To: Subscribers of WorldMail
Subject: Re: Can't send email to some domains
Hi Geof:
It looks to me as if the DNS isn't set up correctly for techtarget.com, the
domain you're trying to reach. It has the following MX record:
techtarget.com MX 10 mailhost.techtarget.com
But, I don't see an A-type record for mailhost.techtarget.com, which you
need to have for that MX record to do any good.
Harry McIntosh
______________________________
This email sent using Mailtastic email server software.
For information visit www.Mailtastic.com.
At 01:49 PM 4/9/02, you wrote:
>To All -
>
>So, here's a head scratcher. Our email server is unable to deliver emails
>to certain domains. I know that the recipient email addresses are valid
>because I can send to them from other email systems.
>
>The emails sit in the queue and fail.
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup.
Date: Thu, 11 Apr 2002 07:00:49 -0600
From: Harry McIntosh <harry.mcintosh at cdlearning dot com>
Subject: RE: Can't send email to some domains
Hi Ben:
Could you give us a few examples of domains you have trouble sending mail
to?
Harry McIntosh
______________________________
This email sent using Mailtastic email server software.
For information visit
www.Mailtastic.com.
At 10:22 PM 4/9/02, you wrote:
good
suggestions, but im not on ORBS or any of those lists... for sure. I
tripple checked! Any other thoughts?
perhaps they just have mail
problems? its only a very few domains and sometimes I just think that
perhaps their mail servers are down or something. Perhaps they use
worldmail!?
- -----Original Message-----
- From: Ferris Hall
[mailto:ferris@ferrishall dot com]
- Sent: Tuesday, April 09, 2002 5:20 PM
- To: Subscribers of WorldMail
- Subject: Re: Can't send email to some domains
- I immediately think of your domain being blocked at their server,
only because
- I block a few domains and IP blocks via firewall (black ice) that
"lightly harass" the system
- and via RBL+, ORDB etc (openrelay/spam databases), before they ever
get to the mail server.
- Seems a long shot, but might fit the symptoms, given you can
connect by other means.
- Not a problem with your DNS? Flushed it?
- Tried manual connection (telnet) to their mail server? Will it talk
to you?
- Ferris
- At 03:49 PM 4/9/2002, you wrote:
- To All -
- So, here's a head scratcher. Our email server is unable to
deliver emails to certain domains. I know that the recipient email
addresses are valid because I can send to them from other email
systems.
- The emails sit in the queue and fail.
- When I test the mailroute, the mailroute tool returns a valid
mailhost address, and a valid MX record lookup.
- Here is a sample Non-delivery error message.
- ----- The following recipients were processed by MTA
mail.cldnet.com ...
- recipient at techtarget.com; Action: Failed; Status: 4.4 dot 7 (delivery
time expired)
- Does anyone have any idea what might be happening?
- Thanks in advance.
- Geof
- -0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
- Geof
Tillotson geof at ackme dot com
- 617.484.0570 617.484.7201
fax
- 4 Ripley
Road www
www.ackme.com
Date: Wed, 10 Apr 2002 17:57:39 -0500
From: Postmaster <postmaster at smm dot org>
Subject: RE:Can't send email to some domains
It is true that you need to create a custom domain for this company.
the best way to get their current server name/ip address is to have someone
from that company send YOU an email.
once that's done:
1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
2. find the true mail server name or ip address in the header
3. look up the MX record for that domain to find the common and MX names
associated with that domain.
4. insert those names and addresses into the 'route to host' properties of
the custom domain. (the lower the # preference, the higher priority.
(increments should be in multiples of 10?)) all @ port 25.
you may have to play around with priorities, different addresses & names,
but the key is getting the correct info in an email header, then checking
the MX record.
i think this must happen while that company makes server /isp changes and
we have to force it to see them again.
-(that's pure speculation, i could be wrong!)
hope this helps
cbremer
Science Museum of MN
(651)221-2576
>X-Sender: geoft at mail.earthlink dot net
>
From: rhyde at coilcraft dot com
Date: Fri, 12 Apr 2002 13:47:13 -0500
Subject: Re:RE: Can't send email to some domains
Message is sent with MIME. Attachments are base64 encoded
--TFS-with-MIME-and-DIME
Content-Type: text/plain; charset=ISO-8859-1
Content-transfer-encoding: quoted-printable
Recently I had a similar issue sending mail to a mailbox at techrepsite=2Ec
om
Until today I was unable to send messages through worldmail to that domain=2E
In order to send messages to that domain I had to create a custom domain and
specify the host to route the mail to=2E
I did some lookups and I found that the mx record pointed to an alias instead of
a host=2E
Could there be a bug in worldmail that won't allow it to send mail to domains
whos mx records point to aliases?
The below information shows how our scenarios are similar=2E
techtarget=2Ecom mx mailhost=2Etechtarget=2Ecom
mailhost=2Etechtarget=2Ecom cname louie=2Etechtarget=2Ecom
louie=2Etechtarget=2Ecom a 65=2E214=2E43=2E155
techrepsite=2Ecom mx mxmail=2Eregister=2Ecom
mxmail=2Eregister=2Ecom cname inbound=2Eregister-admin=2Ecom=2Ecriticalpath=2En
et
inbound=2Eregister-admin=2Ecom=2Ecriticalpath=2Enet a 209=2E228=2E32=2E104
Please let me know if this information helps at all=2E
____________________Reply Separator____________________
Subject: RE: Can't send email to some domains
Author: MIME:scmeyer@isgowi=2Ecom
Date: 4/12/2002 11:50 AM
For what it's worth - we had a similar problem with sending mail to one
domain=2E According to their postmaster, we are the only folks having a
problem=2E
I check the Worldmail logs to make sure the email was actually going to their
equipment=2E Then I checked THEIR mx records in their DNS tables (with the
Name Server Utilities in Worldmail) to get the domain names and IP numbers of
their mail server(s)=2E Next I used telnet to telnet into their primary mail
server on port 25=2E When their server granted the connection, the text
welcome message was garbled=2E When I entered the first mail command (either
HELO or EHLO), the server responded perfectly=2E When I entered the second
command, the server would never respond=2E This is where my email was timing
out=2E I then telnetted into their secendary mail server (which was a hosted
machine on uunet)=2E This second machine accepted all the mail commands
properly=2E Their third machine was also on uunet and also accepted all smtp
commands correctly=2E
I then went to the World mail log files where every smtp action is logged=2E I
sent an email to the problem email address, then watched the log file=2E
Indeed, World mail was hitting DNS, pulling up the primary mail server IP,
hit their email server, sent the EHLO command, got a response, send the
second command, and never got a response=2E
I then set up a custom domain for the problem domain, however for the IP
number I used the IP number of their SECONDARY mail server=2E From this point
all the email to this domain works correctly=2E
I then contacted the postmaster of the problem domain and told them of the
issues=2E They explained that they had one email server on the outside of
their firewall that received the email and immediately relayed it to an email
server on the inside of the firewall=2E
My theory=2E=2E=2E=2E
* First - if there is a problem with World mail, it would seem that it
does not try to send email to secondary or tritary servers if it makes a
connection to the primary server and that connection times out - the
multiple mx records do no good in this scenario=2E (I sure hope someone can
disprove my theory and show me how to fix my server)=2E
* Second - I wouldn't think that having their two servers on each side
of the their firewall accounts for their "exposed" email server not
responding to email commands correctly, but, it's not my domain, equipment,
etc=2E=2E=2E
* Third - I wouldn't think that we are the only ones having problems send
mail to this domain=2E
Perhaps this alternative may be of help=2E
Steve
The At 04:14 PM 4/9/2002, Ben Saren wrote:
>I have the same problem=2E I setup custom domains for some of them, but yet
>the problem continues=2E Its only a handful of domains=2E
>
>-----Original Message-----
>From: Geof Tillotson [mailto:geof@ackme=2Ecom]
>Sent: Tuesday, April 09, 2002 3:50 PM
>To: Subscribers of WorldMail
>Subject: Can't send email to some domains
>
>To All -
>
>So, here's a head scratcher=2E Our email server is unable to deliver emails
>to certain domains=2E I know that the recipient email addresses are valid
>because I can send to them from other email systems=2E
>
>The emails sit in the queue and fail=2E
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup=2E
>
>Here is a sample Non-delivery error message=2E
>
> ----- The following recipients were processed by MTA mail=2Ecldnet=2Ecom =2E=2E=2E
>
>recipient@techtarget=2Ecom; Action: Failed; Status: 4=2E4=2E7 (delivery time
>expired)
>
>Does anyone have any idea what might be happening?
>
>Thanks in advance=2E
>
>Geof
>
>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
>Geof Tillotson geof@ackme=2Ecom
>617=2E484=2E0570 617=2E484=2E7201 fax
>4 Ripley Road www=2E4ripleyroad=2Ecom
>Belmont, MA 02478 www=2Eackme=2Ecom
Robert Hyde
Coilcraft, Inc=2E
Voice: 847-516-7323
Fax: 847-639-2370
e-mail: rhyde@coilcraft=2Ecom
--TFS-with-MIME-and-DIME
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--TFS-with-MIME-and-DIME--
From: "Lawyers" <lawyers at crowderscoggins dot com>
Subject: Re: Can't send email to some domains
Date: Fri, 12 Apr 2002 14:40:39 -0500
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Date: Fri, 12 Apr 2002 16:37:25 -0700
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: RE: random SMTPD.exe errors
At 2:42 PM -0500 4/4/02, Tom Kemp wrote:
>multiple SMTP-type services cannot coexist
You can't have multiple programs listening on the same port. SMTP
servers normally listen on the SMTP port (port 25). If you run more
than one, there will be problems. You can work around this by
disabling all but one, moving all but one to a different machine, or
telling each to listen on a different port. For example, one could
be configured to listen on 25 (the default), while another listens on
8025.
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are personal; facts are suspect; I speak for myself only
Date: Fri, 12 Apr 2002 16:54:22 -0700
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: RE: Can't send email to some domains
At 10:06 AM -0400 4/12/02, Jill Crawford wrote:
>techtarget.com has an MX record that points to mailhost.techtarget.com
>mailhost.techtarget.com has a CNAME record that points to
>louie.techtarget.com
>louie.techtarget.com has an A record that points to 65.214.43.155
That's an invalid configuration. MX records MUST point to A records,
not CNAME records.
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are personal; facts are suspect; I speak for myself only
Date: Fri, 12 Apr 2002 16:53:03 -0400
From: Seymour Joseph <sjoseph at bciu.k12.pa dot us>
Subject: Re: Can't send email to some domains
While troubleshooting a mail problem at my own site, I ran into the
exact same garbled messages issue when I tried telnetting to my own
worldmail server. I would telnet to port 25, get the greeting message
from worldmail partly OK and partly corrupted, enter a HELO message and
then not be able to continue further because the session would hang.
My problem turns out to have been a bug in a particual older version of
Cisco's PIX firewall OS ( PIX Version 4.4(8) to be specific). As a
default configuration item, it has a command: "fixup protocol smtp 25".
In this specific version of the firewall software, this command caused
corruption in mail transactions that passed through the firewall. With
Cisco's troubleshooting assistance I ended up changing the command to:
"no fixup protocol smtp 25 " and the problem with email transaction
corruptions completely went away.
I did not have that problem with earlier Cisco Pix versions nor with
version 6 Pix IOS. I would be curious to know whether the site Steve
wrote about uses an older Cisco Pix firewall...
Seymour
Seymour Joseph
Director, Technology Services
Bucks County Intermediate Unit #22
705 Shady Retreat Road
Doylestown, PA 18901
Phone (800)-770-4822 x1110
Fax: 215-489-7874
Email: sjoseph at bciu.k12.pa dot us
Web (BCIU): http://www.bciu.k12.pa.us
Web (Seymour): http://www.bciu.k12.pa.us/users/sjoseph/Welcome.htm
Steve Meyer wrote:
>
> For what it's worth - we had a similar problem with sending mail to
> one domain. According to their postmaster, we are the only folks
> having a problem.
>
> I check the Worldmail logs to make sure the email was actually going
> to their equipment. Then I checked THEIR mx records in their DNS
> tables (with the Name Server Utilities in Worldmail) to get the domain
> names and IP numbers of their mail server(s). Next I used telnet to
> telnet into their primary mail server on port 25. When their server
> granted the connection, the text welcome message was garbled. When I
> entered the first mail command (either HELO or EHLO), the server
> responded perfectly. When I entered the second command, the server
> would never respond. This is where my email was timing out. I then
> telnetted into their secendary mail server (which was a hosted machine
> on uunet). This second machine accepted all the mail commands
> properly. Their third machine was also on uunet and also accepted all
> smtp commands correctly.
>
> I then went to the World mail log files where every smtp action is
> logged. I sent an email to the problem email address, then watched
> the log file. Indeed, World mail was hitting DNS, pulling up the
> primary mail server IP, hit their email server, sent the EHLO command,
> got a response, send the second command, and never got a response.
>
> I then set up a custom domain for the problem domain, however for the
> IP number I used the IP number of their SECONDARY mail server. From
> this point all the email to this domain works correctly.
>
> I then contacted the postmaster of the problem domain and told them of
> the issues. They explained that they had one email server on the
> outside of their firewall that received the email and immediately
> relayed it to an email server on the inside of the firewall.
>
> My theory....
>
> * First - if there is a problem with World mail, it would seem that
> it does not try to send email to secondary or tritary servers if
> it makes a connection to the primary server and that connection
> times out - the multiple mx records do no good in this scenario.
> (I sure hope someone can disprove my theory and show me how to
> fix my server).
> * Second - I wouldn't think that having their two servers on each
> side of the their firewall accounts for their "exposed" email
> server not responding to email commands correctly, but, it's not
> my domain, equipment, etc...
> * Third - I wouldn't think that we are the only ones having
> problems send mail to this domain.
>
> Perhaps this alternative may be of help.
> Steve
>
> The At 04:14 PM 4/9/2002, Ben Saren wrote:
>
> > I have the same problem. I setup custom domains for some of them,
> > but yet the problem continues. Its only a handful of domains.
> >
> >
> > -----Original Message-----
> > From: Geof Tillotson [mailto:geof at ackme dot com]
> > Sent: Tuesday, April 09, 2002 3:50 PM
> > To: Subscribers of WorldMail
> > Subject: Can't send email to some domains
> >
> > To All -
> >
> > So, here's a head scratcher. Our email server is unable to
> > deliver emails to certain domains. I know that the recipient
> > email addresses are valid because I can send to them from other
> > email systems.
> >
> > The emails sit in the queue and fail.
> >
> > When I test the mailroute, the mailroute tool returns a valid
> > mailhost address, and a valid MX record lookup.
> >
> > Here is a sample Non-delivery error message.
> >
> > ----- The following recipients were processed by MTA
> > mail.cldnet.com ...
> >
> > recipient at techtarget dot com; Action: Failed; Status: 4.4.7
> > (delivery time expired)
> >
> > Does anyone have any idea what might be happening?
> >
> > Thanks in advance.
> >
> > Geof
> >
> > -0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
> > Geof Tillotson geof at ackme dot com
> > 617.484.0570 617.484.7201 fax
> > 4 Ripley Road www.4ripleyroad.com
> > Belmont, MA 02478 www.ackme.com
> >
--
From: "Ben Saren" <ben at atomicusa dot com>
Subject: RE: Can't send email to some domains
Date: Fri, 12 Apr 2002 18:18:22 -0400
Anyone know how to view the ENTIRE header in a message received in
Outlook??? I've had trouble with this for years!
-----Original Message-----
From: Postmaster [mailto:postmaster at smm dot org]
Sent: Wednesday, April 10, 2002 6:58 PM
To: Subscribers of WorldMail
Subject: RE:Can't send email to some domains
It is true that you need to create a custom domain for this company.
the best way to get their current server name/ip address is to have
someone from that company send YOU an email. once that's done:
1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
2. find the true mail server name or ip address in the header 3. look up
the MX record for that domain to find the common and MX names associated
with that domain. 4. insert those names and addresses into the 'route to
host' properties of the custom domain. (the lower the # preference, the
higher priority. (increments should be in multiples of 10?)) all @ port
25.
you may have to play around with priorities, different addresses &
names, but the key is getting the correct info in an email header, then
checking the MX record. i think this must happen while that company
makes server /isp changes and we have to force it to see them again.
-(that's pure speculation, i could be wrong!)
hope this helps
cbremer
Science Museum of MN
(651)221-2576
>X-Sender: geoft at mail.earthlink dot net
>
From: "Tom Kemp" <KempT at presearch dot com>
Subject: RE: Can't send email to some domains
Date: Fri, 12 Apr 2002 11:46:33 -0400
I've been experimenting with DNS configuration on www.granitecanyon.com
and my personal home DNS server, dns1.tntkemp.com. I have intermittent
success from different computers, but I suspect that it has to do with
our ISP's DNS servers here at my office, as most of the ISP's DNS
servers resolve fine, while at least one of them doesn't resolve most of
the time. Take a look at mine if you will and tell me what you see.
DNS has always been confusing to me. When I think I understand, then I
try to make changes, and something goes wrong!
BTW, even though I can resolve IP's to one of the domains I'm hosting at
home and at GraniteCanyon.com (presearch.info), Worldmail's built-in
whois capability fails almost 100% of the time on this particular
domain. I'm also assuming that perhaps Worldmail can't handle this
domain extension through it's test utility. It receives and delivers
email fine to my test server here at the office. I'm testing IPSwitch's
IMail Server at mail.presearch.info. We're finally tiring from using
this old Worldmail product that has grown in many years. We want more
stability and internet browser access, but not at the expense of
Exchange Server.
Dennis T. Kemp II (Tom)
Program Manager/MCSE/CCNA/A+
Control Concepts, Inc.
8500 Executive Park Ave.
Suite 400
Fairfax, Va. 22031
KempT at controlconceptsinc dot com
703-876-6418
Fax# 703-876-6416
> -----Original Message-----
> From: Harry McIntosh [mailto:harry.mcintosh at cdlearning dot com]
> Sent: Tuesday, April 09, 2002 5:23 PM
> To: Subscribers of WorldMail
> Subject: Re: Can't send email to some domains
>
>
> Hi Geof:
>
> It looks to me as if the DNS isn't set up correctly for
> techtarget.com, the
> domain you're trying to reach. It has the following MX record:
>
> techtarget.com MX 10 mailhost.techtarget.com
>
> But, I don't see an A-type record for mailhost.techtarget.com, which
you
> need to have for that MX record to do any good.
>
> Harry McIntosh
>
> ______________________________
> This email sent using Mailtastic email server software.
> For information visit www.Mailtastic.com.
>
> At 01:49 PM 4/9/02, you wrote:
> >To All -
> >
> >So, here's a head scratcher. Our email server is unable to
> deliver emails
> >to certain domains. I know that the recipient email addresses are
valid
> >because I can send to them from other email systems.
> >
> >The emails sit in the queue and fail.
> >
> >When I test the mailroute, the mailroute tool returns a valid
mailhost
> >address, and a valid MX record lookup.
>
>
From: "Jill Crawford" <jillc at golfpactravel dot com>
Subject: RE: Can't send email to some domains
Date: Fri, 12 Apr 2002 13:21:46 -0400
techtarget.com has an MX record that points to mailhost.techtarget.com
mailhost.techtarget.com has a CNAME record that points to
louie.techtarget.com
louie.techtarget.com has an A record that points to 65.214.43.155
Because of the CNAME record WorldMail needs to have a Custom Domain created
for techtarget.com that points directly to 65.214.43.155
-----Original Message-----
From: Harry McIntosh [mailto:harry.mcintosh at cdlearning dot com]
Sent: Tuesday, April 09, 2002 5:23 PM
To: Subscribers of WorldMail
Subject: Re: Can't send email to some domains
Hi Geof:
It looks to me as if the DNS isn't set up correctly for techtarget.com, the
domain you're trying to reach. It has the following MX record:
techtarget.com MX 10 mailhost.techtarget.com
But, I don't see an A-type record for mailhost.techtarget.com, which you
need to have for that MX record to do any good.
Harry McIntosh
______________________________
This email sent using Mailtastic email server software.
For information visit www.Mailtastic.com.
At 01:49 PM 4/9/02, you wrote:
>To All -
>
>So, here's a head scratcher. Our email server is unable to deliver emails
>to certain domains. I know that the recipient email addresses are valid
>because I can send to them from other email systems.
>
>The emails sit in the queue and fail.
>
>When I test the mailroute, the mailroute tool returns a valid mailhost
>address, and a valid MX record lookup.
From: "Philip K. Dunn" <pkd at hoptechno dot com>
Subject: Re: Can't send email to some domains
Date: Sun, 14 Apr 2002 12:22:10 -0500
In Outlook Express I right click the message, Properties, Details, Message
Source.
Is this not the entire header?
----- Original Message -----
From: "Ben Saren" <ben at atomicusa dot com>
To: "'Postmaster'" <postmaster at smm dot org>; "'Subscribers of WorldMail'"
<worldmail at lists.pensive dot org>
Sent: Friday, April 12, 2002 5:18 PM
Subject: RE: Can't send email to some domains
> Anyone know how to view the ENTIRE header in a message received in
> Outlook??? I've had trouble with this for years!
>
>
> -----Original Message-----
> From: Postmaster [mailto:postmaster at smm dot org]
> Sent: Wednesday, April 10, 2002 6:58 PM
> To: Subscribers of WorldMail
> Subject: RE:Can't send email to some domains
>
>
> It is true that you need to create a custom domain for this company.
> the best way to get their current server name/ip address is to have
> someone from that company send YOU an email. once that's done:
> 1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
> 2. find the true mail server name or ip address in the header 3. look up
> the MX record for that domain to find the common and MX names associated
> with that domain. 4. insert those names and addresses into the 'route to
> host' properties of the custom domain. (the lower the # preference, the
> higher priority. (increments should be in multiples of 10?)) all @ port
> 25.
>
> you may have to play around with priorities, different addresses &
> names, but the key is getting the correct info in an email header, then
> checking the MX record. i think this must happen while that company
> makes server /isp changes and we have to force it to see them again.
> -(that's pure speculation, i could be wrong!)
>
> hope this helps
>
> cbremer
> Science Museum of MN
> (651)221-2576
>
> >X-Sender: geoft at mail.earthlink dot net
> >
>
>
>
From: "Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Subject: RE: Can't send email to some domains
Date: Sun, 14 Apr 2002 18:31:21 +0100
AFAIK you need version of Outlook newer than 98.
If so - then File/Properties etc seems to work.
Outlook Express does a fair job of showing it.
Paul
> -----Original Message-----
> From: Ben Saren [mailto:ben at atomicusa dot com]
> Sent: 12 April 2002 23:18
> To: 'Postmaster'; 'Subscribers of WorldMail'
> Subject: RE: Can't send email to some domains
>
>
> Anyone know how to view the ENTIRE header in a message received in
> Outlook??? I've had trouble with this for years!
>
>
> -----Original Message-----
> From: Postmaster [mailto:postmaster at smm dot org]
> Sent: Wednesday, April 10, 2002 6:58 PM
> To: Subscribers of WorldMail
> Subject: RE:Can't send email to some domains
>
>
> It is true that you need to create a custom domain for this company.
> the best way to get their current server name/ip address is to have
> someone from that company send YOU an email. once that's done:
> 1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
> 2. find the true mail server name or ip address in the header 3. look up
> the MX record for that domain to find the common and MX names associated
> with that domain. 4. insert those names and addresses into the 'route to
> host' properties of the custom domain. (the lower the # preference, the
> higher priority. (increments should be in multiples of 10?)) all @ port
> 25.
>
> you may have to play around with priorities, different addresses &
> names, but the key is getting the correct info in an email header, then
> checking the MX record. i think this must happen while that company
> makes server /isp changes and we have to force it to see them again.
> -(that's pure speculation, i could be wrong!)
>
> hope this helps
>
> cbremer
> Science Museum of MN
> (651)221-2576
>
> >X-Sender: geoft at mail.earthlink dot net
> >
>
>
>
Date: Fri, 12 Apr 2002 16:45:55 -0700
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: RE: Can't send email to some domains
RE: Can't send email to some
domains
At 9:59 AM -0500 4/10/02, Steve Meyer wrote:
- First - if there is a problem with World mail, it would seem that
it does not try to send email to secondary or tritary servers if it
makes a connection to the primary server and that connection
times out - the multiple mx records do no good in this scenario. (I
sure hope someone can disprove my theory and show me how to fix my
server).
Normally, alternate MX records are used when unable to connect to
the primary server at all, or when a negative response is received in
the banner. If the connection succeeds, a success banner is
given, and the mail transaction starts, and then there is a problem
(it subsequently hangs or gives a failure response to a command), the
usual reaction is to try again later (for timeouts or temporary
failure codes) or bounce the message (for permanent failure
codes).
- Second - I wouldn't think that having their two servers on
each side of the their firewall accounts for their "exposed"
email server not responding to email commands correctly, but, it's not
my domain, equipment, etc...
Seems an odd thing to me, too.
Third - I wouldn't think that we are the
only ones having problems send mail to this domain.
Maybe they don't get much mail?
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are
personal; facts are
suspect; I speak for myself only
From: "Fir Elf" <firelf15 at hotmail dot com>
Subject: False positive for open relay?
Date: Sat, 13 Apr 2002 00:19:52 +0000
Following is the result from a telnet session conducted from my mail server.
[I edited the domain name and IP address with global search and replace.]
Tests 1-16 look ok, but I'm not sure about test #17 at the end of the log.
I think the firewall/router allows in all SMTP traffic and the mail server
disallows anything originating from an IP outside the 192.168.0.0
255.255.255.0 block. Under these conditions, would test 17 be an indication
of a true positive or a false positive? If true, how else do I close it?
TIA - I have already learned a lot by reading your archives!
S.K. Harris
Connecting to My.IP.Address ...
<<< 220 mailserver.mydomain.com ESMTP Ser
<<< 220 mailserver.mydomain.com ESMTP Service (Worldmail 1.3.167) ready
>>>HELO cygnus.mail-abuse.org
<<< 250 mailserver.mydomain.com
:Relay test: #Quote test
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 1
>>> mail from: <nobody at mail-abuse dot org>
<<< 250 MAIL FROM:<nobody at mail-abuse dot org> OK
>>>rcpt to: <nobody at mail-abuse dot org>
<<< 553 RCPT TO:<nobody at mail-abuse dot org> Relaying not allowed
>>>rset
<<< 250 RSET
:Relay test: #Test 2
>>> mail from: <spamtest at maps1.pa.vix dot com>
<<< 250 MAIL FROM:<spamtest at maps1.pa.vix dot com> OK
>>>rcpt to: <nobody at mail-abuse dot org>
<<< 553 RCPT TO:<nobody at mail-abuse dot org> Relaying not allowed
>>>rset
<<< 250 RSET
:Relay test: #test 3
>>> mail from: <spamtest@localhost>
<<< 501 <spamtest@localhost> Invalid mail address, must be fully qualified
domai
<<< 501 <spamtest@localhost> Invalid mail address, must be fully qualified
domai
n
>>>rset
<<< 250 RSET
:Relay test: #Test 4
>>> mail from: <spamtest>
<<< 501 <spamtest> Invalid mail address, must have a domain part
>>>rset
<<< 250 RSET
:Relay test: #Test 5
>>> mail from: <>
<<< 250 MAIL FROM:<> OK
>>>rcpt to: <nobody at mail-abuse dot org>
<<< 553 RCPT TO:<nobody at mail-abuse dot org> Relaying not allowed
>>>rset
<<< 250 RSET
:Relay test: #Test 6
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 7
>>> mail from: <spamtest at [My.IP dot Address]>
<<< 250 MAIL FROM:<spamtest at [My.IP dot Address]> OK
>>>rcpt to: <nobody at mail-abuse dot org>
<<< 553 RCPT TO:<nobody at mail-abuse dot org> Relaying not allowed
>>>rset
<<< 250 RSET
:Relay test: #Test 8
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 9
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 10
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 11
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 12
>>> mail from: <spamtest at [My.IP dot Address]>
<<< 250 MAIL FROM:<spamtest at [My.IP dot Address]> OK
>>>rcpt to: <nobody@mail-abuse dot org@">
<<< 501 Syntax error in parameters or arguments to RCPT command
>>>rset
<<< 250 RSET
:Relay test: #Test 13
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 14
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 15
>>> mail from: <spamtest at [My.IP dot Address]>
<<< 250 MAIL FROM:<spamtest at [My.IP dot Address]> OK
>>>rcpt to: <@:nobody at mail-abuse dot org>
<<< 501 RCPT Invalid source route address syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 16
>>> mail from: <spamtest@>
<<< 501 FROM Invalid mail address, invalid domain name syntax
>>>rset
<<< 250 RSET
:Relay test: #Test 17
>>> mail from: <spamtest at [My.IP dot Address]>
<<< 250 MAIL FROM:<spamtest at [My.IP dot Address]> OK
>>>rcpt to: <mail-abuse.org!nobody>
<<< 250 RCPT TO:<mail-abuse.org!nobody at mydomain dot com> OK
>>>QUIT
<<< 221 mailserver.mydomain.com QUIT
Tested host banner: 220 mailserver.mydomain.com ESMTP Service (Worldmail
1.3.167) ready
System appeared to accept 1 relay attempts.
_________________________________________________________________
Chat with friends online, try MSN Messenger: http://messenger.msn.com
From: "Art Lazanoff" <art at parrotbyte dot com>
Subject: outlook headers
Date: Sun, 14 Apr 2002 10:51:13 -0700
If the mail is unopened, right click on the item and then select
'options'.
If the mail is open, select 'view' and then 'options'.
You can do ctrl-a to select all of the header or select something
specific using the mouse. Here's that the Pensive mail list header looks
like using ctrl-a:
Return-Path: <WorldMail-errors at lists.pensive dot org>
Received: from turing.pensive.org (204.210.11.246) by
bubbles.parrotbyte.com (Worldmail 1.3.167) for art at parrotbyte dot com; 5 Jul
2000 23:44:42 -0700
Mime-Version: 1.0
Content-Type: text/plain
To: art at parrotbyte dot com (Art Lazanoff)
From: autoshare at lists.pensive dot org (Pensive Mailing Lists)
Errors-To: WorldMail-errors at lists.pensive dot org (List Administrator)
Precedence: bulk
Subject: sub worldmail
Date: Wed, 5 Jul 2000 23:44:02 -0700
List-Software: AutoShare 4.2b4d1 by Mikael Hansen
Message-Id: <144037331227413049402 at lists.pensive dot org>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Art Lazanoff
E-mail: art at parrotbyte dot com
Web: http://www.parrotbyte.com/art
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Date: Sat, 13 Apr 2002 06:53:09 -0600
From: Harry McIntosh <harry.mcintosh at cdlearning dot com>
Subject: Re:RE: Can't send email to some domains
Hi:
The way you describe techtarget.com and techrepsite.com being configured
doesn't follow the rules for how DNS entries are supposed to be set
up. You're only supposed to point MX records to A records, not to CNAME
records.
Even so, that's not an unreasonable or uncommon way for people to set up
their DNS, and Worldmail really should handle it. (Most other email
packages handle DNS that's configured that way.) I'm not sure I would call
it a "bug", but it's certainly a weakness in Worldmail.
Harry McIntosh
________________________________________
This email sent using Mailtastic email server software.
For details, visit www.mailtastic.com.
At 12:47 PM 4/12/02, you wrote:
>Recently I had a similar issue sending mail to a mailbox at techrepsite.com
>Until today I was unable to send messages through worldmail to that domain.
>In order to send messages to that domain I had to create a custom domain and
>specify the host to route the mail to.
>I did some lookups and I found that the mx record pointed to an alias
>instead of
>a host.
>Could there be a bug in worldmail that won't allow it to send mail to domains
>whos mx records point to aliases?
>
>The below information shows how our scenarios are similar.
>
>techtarget.com mx mailhost.techtarget.com
>mailhost.techtarget.com cname louie.techtarget.com
>louie.techtarget.com a 65.214.43.155
>
>techrepsite.com mx mxmail.register.com
>mxmail.register.com cname inbound.register-admin.com.criticalpath.net
>inbound.register-admin.com.criticalpath.net a 209.228.32.104
>
>Please let me know if this information helps at all.
From: "Ben Saren" <ben at atomicusa dot com>
Subject: RE: Can't send email to some domains
Date: Sun, 14 Apr 2002 22:03:01 -0400
My god! I cant believe that deceived me for so long! Duhh! Thanks!
-----Original Message-----
From: Tom Kemp [mailto:DTKempII at speakeasy dot net]
Sent: Sunday, April 14, 2002 9:35 PM
To: 'Ben Saren'
Cc: 'Subscribers of WorldMail' (E-mail)
Subject: RE: Can't send email to some domains
In Outlook, simply open the email, then select 'View' and 'Options'.
-----Original Message-----
From: Ben Saren [mailto:ben at atomicusa dot com]
Sent: Friday, April 12, 2002 6:18 PM
To: 'Postmaster'; 'Subscribers of WorldMail'
Subject: RE: Can't send email to some domains
Anyone know how to view the ENTIRE header in a message received in
Outlook??? I've had trouble with this for years!
-----Original Message-----
From: Postmaster [mailto:postmaster at smm dot org]
Sent: Wednesday, April 10, 2002 6:58 PM
To: Subscribers of WorldMail
Subject: RE:Can't send email to some domains
It is true that you need to create a custom domain for this company.
the best way to get their current server name/ip address is to have
someone from that company send YOU an email. once that's done:
1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
2. find the true mail server name or ip address in the header 3. look up
the MX record for that domain to find the common and MX names associated
with that domain. 4. insert those names and addresses into the 'route to
host' properties of the custom domain. (the lower the # preference, the
higher priority. (increments should be in multiples of 10?)) all @ port
25.
you may have to play around with priorities, different addresses &
names, but the key is getting the correct info in an email header, then
checking the MX record. i think this must happen while that company
makes server /isp changes and we have to force it to see them again.
-(that's pure speculation, i could be wrong!)
hope this helps
cbremer
Science Museum of MN
(651)221-2576
>X-Sender: geoft at mail.earthlink dot net
>
From: "Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Subject: RE: Can't send email to some domains
Date: Tue, 16 Apr 2002 07:20:38 +0100
Me too!
I still run Outlook 98 at home (from the days that it was free) and had
always seen this as one of the annoying limitations ... and it isn't.
I can now start the day with a spring in my step ;-> OK not that
significant, but good news.
Paul
> -----Original Message-----
> From: Ben Saren [mailto:ben at atomicusa dot com]
> Sent: 15 April 2002 03:03
> To: 'Tom Kemp'
> Cc: ''Subscribers of WorldMail' (E-mail)'
> Subject: RE: Can't send email to some domains
>
>
> My god! I cant believe that deceived me for so long! Duhh! Thanks!
>
>
> -----Original Message-----
> From: Tom Kemp [mailto:DTKempII at speakeasy dot net]
> Sent: Sunday, April 14, 2002 9:35 PM
> To: 'Ben Saren'
> Cc: 'Subscribers of WorldMail' (E-mail)
> Subject: RE: Can't send email to some domains
>
>
> In Outlook, simply open the email, then select 'View' and 'Options'.
>
> -----Original Message-----
> From: Ben Saren [mailto:ben at atomicusa dot com]
> Sent: Friday, April 12, 2002 6:18 PM
> To: 'Postmaster'; 'Subscribers of WorldMail'
> Subject: RE: Can't send email to some domains
>
>
> Anyone know how to view the ENTIRE header in a message received in
> Outlook??? I've had trouble with this for years!
>
>
> -----Original Message-----
> From: Postmaster [mailto:postmaster at smm dot org]
> Sent: Wednesday, April 10, 2002 6:58 PM
> To: Subscribers of WorldMail
> Subject: RE:Can't send email to some domains
>
>
> It is true that you need to create a custom domain for this company.
> the best way to get their current server name/ip address is to have
> someone from that company send YOU an email. once that's done:
> 1. change your view to show ALL headers. (Eudora: 'blahblahbla' button)
> 2. find the true mail server name or ip address in the header 3. look up
> the MX record for that domain to find the common and MX names associated
> with that domain. 4. insert those names and addresses into the 'route to
> host' properties of the custom domain. (the lower the # preference, the
> higher priority. (increments should be in multiples of 10?)) all @ port
> 25.
>
> you may have to play around with priorities, different addresses &
> names, but the key is getting the correct info in an email header, then
> checking the MX record. i think this must happen while that company
> makes server /isp changes and we have to force it to see them again.
> -(that's pure speculation, i could be wrong!)
>
> hope this helps
>
> cbremer
> Science Museum of MN
> (651)221-2576
>
> >X-Sender: geoft at mail.earthlink dot net
> >
>
>
>
>
>
From: "Jill Crawford" <jillc at golfpactravel dot com>
Subject: RE: Can't send email to some domains
Date: Tue, 16 Apr 2002 10:06:23 -0400
See Document ID: 1236HQ at http://www.eudora.com/techsupport/kb/1236hq.html
"If WorldMail is able to resolve hostnames, verify the MX record of the
domain that is not being sent. If the MX record points to a Cname, this is
contrary to RFC 1912, http://www.ietf.org/rfc/rfc1912.txt, and may not work
with most mail servers, including WorldMail."
-----Original Message-----
From: Harry McIntosh [mailto:harry.mcintosh at cdlearning dot com]
Sent: Saturday, April 13, 2002 8:53 AM
To: Subscribers of WorldMail
Subject: Re:RE: Can't send email to some domains
Hi:
The way you describe techtarget.com and techrepsite.com being configured
doesn't follow the rules for how DNS entries are supposed to be set
up. You're only supposed to point MX records to A records, not to CNAME
records.
Even so, that's not an unreasonable or uncommon way for people to set up
their DNS, and Worldmail really should handle it. (Most other email
packages handle DNS that's configured that way.) I'm not sure I would call
it a "bug", but it's certainly a weakness in Worldmail.
Harry McIntosh
________________________________________
This email sent using Mailtastic email server software.
For details, visit www.mailtastic.com.
At 12:47 PM 4/12/02, you wrote:
>Recently I had a similar issue sending mail to a mailbox at techrepsite.com
>Until today I was unable to send messages through worldmail to that domain.
>In order to send messages to that domain I had to create a custom domain
and
>specify the host to route the mail to.
>I did some lookups and I found that the mx record pointed to an alias
>instead of
>a host.
>Could there be a bug in worldmail that won't allow it to send mail to
domains
>whos mx records point to aliases?
>
>The below information shows how our scenarios are similar.
>
>techtarget.com mx mailhost.techtarget.com
>mailhost.techtarget.com cname louie.techtarget.com
>louie.techtarget.com a 65.214.43.155
>
>techrepsite.com mx mxmail.register.com
>mxmail.register.com cname inbound.register-admin.com.criticalpath.net
>inbound.register-admin.com.criticalpath.net a 209.228.32.104
>
>Please let me know if this information helps at all.
Date: Tue, 16 Apr 2002 17:13:15 -0700
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: Re: False positive for open relay?
At 12:19 AM +0000 4/13/02, Fir Elf wrote:
>:Relay test: #Test 17
> >>> mail from: <spamtest at [My.IP dot Address]>
><<< 250 MAIL FROM:<spamtest at [My.IP dot Address]> OK
>>>>rcpt to: <mail-abuse.org!nobody>
><<< 250 RCPT TO:<mail-abuse.org!nobody at mydomain dot com> OK
This should have generated an error '501 <mail-abuse.org!nobody>
Invalid mail address, must have a domain part'.
Have you set a default domain? Do you have more than one domain defined?
Do you have a mailbox set up for unknown user addresses?
At any rate, mere acceptance of the mail doesn't mean that it was
relayed. It's easy enough to try this yourself and see what happens
to it. (Use an address such as 'mail to:<hotmail.com!firelf15>' so
that if it does get relayed you'd see it.)
I'm surprised that the test didn't include percent-hacked addresses.
You might try that as well, for example, 'mail
to:<firelf15%hotmail.com>'.
(Be sure to try all tests from an external address.)
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are personal; facts are suspect; I speak for myself only
From: "Art Lazanoff" <art at parrotbyte dot com>
Subject: RE: Can't send email to some domains
Date: Tue, 16 Apr 2002 23:10:11 -0700
Hi,
I've seen two other circumstances involving undelivered mail. In one
case I changed WorldMail internal DNS search order from internal to
external and flushed its DNS cache.
The other case involved AOL doing reverse lookup of inbound mail. Their
servers accepted mail but did not deliver it nor did they return any
error codes. In this instance my ISP had not correctly configured the
canonical name of my mail server. Fixing this resolved the problem.
Art
> -----Original Message-----
> From: Jill Crawford [mailto:jillc at golfpactravel dot com]
> Sent: Tuesday, April 16, 2002 7:06 AM
> To: Subscribers of WorldMail
> Subject: RE: Can't send email to some domains
>
>
> See Document ID: 1236HQ at
> http://www.eudora.com/techsupport/kb/1236hq.html
>
> "If WorldMail is able to resolve hostnames, verify the MX
> record of the domain that is not being sent. If the MX record
> points to a Cname, this is contrary to RFC 1912,
> http://www.ietf.org/rfc/rfc1912.txt, and may not work with
> most mail servers, including WorldMail."
>
>
> -----Original Message-----
> From: Harry McIntosh [mailto:harry.mcintosh at cdlearning dot com]
> Sent: Saturday, April 13, 2002 8:53 AM
> To: Subscribers of WorldMail
> Subject: Re:RE: Can't send email to some domains
>
>
> Hi:
>
> The way you describe techtarget.com and techrepsite.com being
> configured doesn't follow the rules for how DNS entries are
> supposed to be set up. You're only supposed to point MX
> records to A records, not to CNAME records.
>
> Even so, that's not an unreasonable or uncommon way for
> people to set up their DNS, and Worldmail really should
> handle it. (Most other email packages handle DNS that's
> configured that way.) I'm not sure I would call it a "bug",
> but it's certainly a weakness in Worldmail.
>
> Harry McIntosh
>
> ________________________________________
> This email sent using Mailtastic email server software.
> For details, visit www.mailtastic.com.
>
> At 12:47 PM 4/12/02, you wrote:
> >Recently I had a similar issue sending mail to a mailbox at
> >techrepsite.com Until today I was unable to send messages through
> >worldmail to that domain. In order to send messages to that domain I
> >had to create a custom domain
> and
> >specify the host to route the mail to.
> >I did some lookups and I found that the mx record pointed to
> an alias
> >instead of a host.
> >Could there be a bug in worldmail that won't allow it to send mail to
> domains
> >whos mx records point to aliases?
> >
> >The below information shows how our scenarios are similar.
> >
> >techtarget.com mx mailhost.techtarget.com mailhost.techtarget.com
> >cname louie.techtarget.com louie.techtarget.com a 65.214.43.155
> >
> >techrepsite.com mx mxmail.register.com
> >mxmail.register.com cname
> inbound.register-admin.com.criticalpath.net
> >inbound.register-admin.com.criticalpath.net a 209.228.32.104
> >
> >Please let me know if this information helps at all.
>
>
From: "Jason Davidson" <jdavidson at crousebeers dot com>
Subject: Worldmail behind firewall
Date: Tue, 23 Apr 2002 16:40:01 -0700
Dear list:
Does anyone know if Worldmail can properly function behind a firewall??
I've got WorldMail behind a firewall and it seems it is having problems with
DNS resolution. It works for a while, but it doesn't seem that Worldmail
always makes a DNS request on port 53, i.e., sometimes it expects a response
on a different port. Anyone have any experience on this?
Thanks in advance.
JD
Jason Davidson <mailto:jdavidson at crousebeers dot com>
Crouse Beers and Associates
From: "Jason Davidson" <jdavidson at crousebeers dot com>
Subject: RE: Worldmail behind firewall
Date: Tue, 23 Apr 2002 17:02:47 -0700
So it seems! Unless I'm crazy.
From what I'm reading in the firewall logs, it makes the request on port 53,
but expects the return request on a different port. It seems pretty random.
This is what I see in the log files....
Worldmail makes a DNS request.
Firewall logs the DNS request.
Firewall blocks a return packet from our ISP's DNS server destined to a
blocked TCP port 4155
Worldmail logs a DNS resolution error.
Worldmail tries another DNS request.
Firewall logs the DNS request.
Firewall blocks a return packet from our ISP's DNS server destined to a
blocked TCP port 4156
...
...
Ports on the return keep incrementing. Either I'm missing something simple,
or I have the firewall or DNS configured incorrectly.
Thanks
JD
-----Original Message-----
From: Ben Saren [mailto:ben at atomicusa dot com]
Sent: Tuesday, April 23, 2002 4:54 PM
To: 'Jason Davidson'
Subject: RE: Worldmail behind firewall
You mean its port number requests change??
-----Original Message-----
From: Jason Davidson [mailto:jdavidson at crousebeers dot com]
Sent: Tuesday, April 23, 2002 7:40 PM
To: Subscribers of WorldMail
Subject: Worldmail behind firewall
Dear list:
Does anyone know if Worldmail can properly function behind a firewall??
I've got WorldMail behind a firewall and it seems it is having problems
with DNS resolution. It works for a while, but it doesn't seem that
Worldmail always makes a DNS request on port 53, i.e., sometimes it
expects a response on a different port. Anyone have any experience on
this?
Thanks in advance.
JD
Jason Davidson <mailto:jdavidson at crousebeers dot com>
Crouse Beers and Associates
From: "Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Subject: RE: Worldmail behind firewall
Date: Wed, 24 Apr 2002 07:31:00 +0100
Sounds like a firewall problem to me.
I might get this wrong because I haven't checked this out for DNS look-up in
particular, but in general ... the requestor (Worldmail) sends to the
listeners port (53 in this case) but it sends from its own port (Worldmail
can't be listening on port 53 because it is not your local DNS).
The port that requestor is sending "from" varies.
When the responder comes back with an answer .... it to the senders
listening port (the variable one) and From the original port sent to (53).
So your firewall should allow response packets to flow through if they are
From port 53 on the outside rather than checking if they are To port 53 on
the inside.
Paul
> -----Original Message-----
> From: Jason Davidson [mailto:jdavidson at crousebeers dot com]
> Sent: 24 April 2002 01:03
> To: ben at atomicusa dot com
> Cc: Subscribers of WorldMail
> Subject: RE: Worldmail behind firewall
>
>
> So it seems! Unless I'm crazy.
>
> From what I'm reading in the firewall logs, it makes the request
> on port 53,
> but expects the return request on a different port. It seems
> pretty random.
>
> This is what I see in the log files....
>
> Worldmail makes a DNS request.
> Firewall logs the DNS request.
> Firewall blocks a return packet from our ISP's DNS server destined to a
> blocked TCP port 4155
> Worldmail logs a DNS resolution error.
> Worldmail tries another DNS request.
> Firewall logs the DNS request.
> Firewall blocks a return packet from our ISP's DNS server destined to a
> blocked TCP port 4156
> ...
> ...
>
> Ports on the return keep incrementing. Either I'm missing
> something simple,
> or I have the firewall or DNS configured incorrectly.
>
> Thanks
> JD
>
> -----Original Message-----
> From: Ben Saren [mailto:ben at atomicusa dot com]
> Sent: Tuesday, April 23, 2002 4:54 PM
> To: 'Jason Davidson'
> Subject: RE: Worldmail behind firewall
>
>
> You mean its port number requests change??
>
>
> -----Original Message-----
> From: Jason Davidson [mailto:jdavidson at crousebeers dot com]
> Sent: Tuesday, April 23, 2002 7:40 PM
> To: Subscribers of WorldMail
> Subject: Worldmail behind firewall
>
>
> Dear list:
>
> Does anyone know if Worldmail can properly function behind a firewall??
>
> I've got WorldMail behind a firewall and it seems it is having problems
> with DNS resolution. It works for a while, but it doesn't seem that
> Worldmail always makes a DNS request on port 53, i.e., sometimes it
> expects a response on a different port. Anyone have any experience on
> this?
>
> Thanks in advance.
> JD
>
> Jason Davidson <mailto:jdavidson at crousebeers dot com>
> Crouse Beers and Associates
>
>
>
Date: Wed, 24 Apr 2002 10:37:45 -0500
From: Paul Kaler <paul at texmemsys dot com>
Subject: RE: Worldmail behind firewall
Sounds like your firewall is not configured correctly. The behavior you
described is typical of how most internet applications operate. They issue
a DNS request using a source port above 1024, port 53 is the port they are
sending the request to, typically only a DNS server would use a source port
of 53 for initiating a DNS request. So the DNS server on the outside of
your firewall sends the info back to your worldmail server and the source
port from the originating request, your firewall should be able to track
the source port used and allow a connection back to that machine at that
source port, which will be different for every DNS request.
-Paul
From: "Jason Davidson" <jdavidson at crousebeers dot com>
Subject: RE: Worldmail behind firewall
Date: Wed, 24 Apr 2002 09:11:19 -0700
Mr. Kaler and Mr. Webster:
Thank you for the informative replies. Sometimes someone out there just
needs to remind you of how things _really_ work. This is the problem and I
think you guys hit the nail on the head here.
Unfortunately, the firewall software I'm using doesn't keep track of the
originating ports, it is a rule based system. The problem really comes down
to the fact WorldMail is sitting on top of the bridge making connections for
itself.
In previous configurations with a mail server behind a firewall I opened up
a proxy on port 53 on the firewall. I then directed the mail server to send
DNS requests to the firewall proxy, which handled the outgoing request to
the Internet and the reply coming back.
This works pretty well. The problem is WorldMail sits on the fence and
makes DNS lookups itself, and doesn't use the proxy through the firewall.
Therefore Worldmail's variable ports it is listening on get subject to the
firewall rules along with the rest of the incoming traffic.
I have a gateway configured with two lan cards, one an internal NIC, and the
other an external NIC. The firewall software and WorldMail both reside on
this machine. WorldMail uses the DNS addresses listed in the TCP/IP
properties. The workstations use the IP of the internal NIC for external
DNS (and therefore the DNS proxy on the firewall).
Hope I haven't confused everyone, but the simplest way out of this is to
tell WorldMail to use the DNS proxy through the firewall instead.
Thanks for your help.
Jason Davidson
-----Original Message-----
From: Paul Kaler [mailto:paul at texmemsys dot com]
Sent: Wednesday, April 24, 2002 8:38 AM
To: Subscribers of WorldMail
Cc: jdavidson at crousebeers dot com
Subject: RE: Worldmail behind firewall
Sounds like your firewall is not configured correctly. The behavior you
described is typical of how most internet applications operate. They issue
a DNS request using a source port above 1024, port 53 is the port they are
sending the request to, typically only a DNS server would use a source port
of 53 for initiating a DNS request. So the DNS server on the outside of
your firewall sends the info back to your worldmail server and the source
port from the originating request, your firewall should be able to track
the source port used and allow a connection back to that machine at that
source port, which will be different for every DNS request.
-Paul
Date: Wed, 24 Apr 2002 14:58:22 -0400
From: Geof Tillotson <geof at ackme dot com>
Subject: Worldmail Bounce Messages
--=====================_23376583==_.ALT
Content-Type: text/plain; charset="us-ascii"; format=flowed
To All -
I've got users who absolutely need to know why the emails that they are
sending don't get through. I'm having a hard time finding a compendium of
Worldmail bounced message messages. I've looked through the manual and
support files I have, no luck yet.
In particular, I'm looking for a list that includes the following bounce
messages and what they mean:
Action: Failed; Status: 4.4.7 (delivery time expired)
Action: Failed; Status: 5.6.5 (conversion failed)
Remote MTA m.dnsix.com: network error
and any other error messages that Worldmail so happily returns with bounces.
Thanks -
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www.4ripleyroad.com
Belmont, MA 02478 www.ackme.com
--=====================_23376583==_.ALT
Content-Type: text/html; charset="us-ascii"
<html>
To All - <br>
<br>
I've got users who absolutely need to know why the emails that they are
sending don't get through. I'm having a hard time finding a
compendium of Worldmail bounced message messages. I've looked
through the manual and support files I have, no luck yet. <br>
<br>
In particular, I'm looking for a list that includes the following bounce
messages and what they mean:<br>
<br>
<font face="Courier New, Courier">Action: Failed; Status: 4.4.7 (delivery
time expired)<br>
<br>
Action: Failed; Status: 5.6.5 (conversion failed)<br>
Remote MTA m.dnsix.com:
network error<br>
<br>
</font>and any other error messages that Worldmail so happily returns
with bounces.<br>
<br>
Thanks - <br>
<br>
Geof<br>
<x-sigsep><p></x-sigsep>
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-<br>
Geof
Tillotson<x-tab> </x-tab><x-tab> </x-tab><x-tab>  
617.484.0570<x-tab> </x-tab><x-tab> </x-tab><x-tab> &n
fax<br>
4 Ripley
Road<x-tab> </x-tab><x-tab> </x-tab><x-tab> &
d.com/" eudora="autourl">.4ripleyroad.com</a><br>
Belmont, MA
02478<x-tab> </x-tab><x-tab> </x-tab><a h
--=====================_23376583==_.ALT--
From: "Lawyers" <lawyers at crowderscoggins dot com>
Subject: Re: Worldmail Bounce Messages
Date: Wed, 24 Apr 2002 17:17:51 -0500
This is a multi-part message in MIME format.
------=_NextPart_000_0056_01C1EBB3.F6CC6BF0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
My understanding is that these are standard across e-mail servers. You
might want to take a look at RFC 1893 which you can find at:
http://www.rfc-editor.org/rfc/rfc1893.txt
Hope this helps!
Greg Hickel
ghickel at crowderscoggins dot com
----- Original Message -----
From: Geof Tillotson
To: Subscribers of WorldMail
Sent: Wednesday, April 24, 2002 1:58 PM
Subject: Worldmail Bounce Messages
To All -
I've got users who absolutely need to know why the emails that they
are sending don't get through. I'm having a hard time finding a
compendium of Worldmail bounced message messages. I've looked through
the manual and support files I have, no luck yet.
In particular, I'm looking for a list that includes the following
bounce messages and what they mean:
Action: Failed; Status: 4.4.7 (delivery time expired)
Action: Failed; Status: 5.6.5 (conversion failed)
Remote MTA m.dnsix.com: network error
and any other error messages that Worldmail so happily returns with
bounces.
Thanks -
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www.4ripleyroad.com
Belmont, MA 02478 www.ackme.com
------=_NextPart_000_0056_01C1EBB3.F6CC6BF0
Content-Type: text/html;
charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html;
charset=iso-8859-1">
<META content="MSHTML 6.00.2712.300" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT face=Arial size=2>My understanding is that these are
standard across
e-mail servers. You might want to take a look at RFC 1893 which
you can
find at: <A
href="http://www.rfc-editor.org/rfc/rfc1893.txt">http://www.rfc-editor.
org/rfc/rfc1893.txt</A></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Hope this helps!</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Greg Hickel</FONT></DIV>
<DIV><FONT face=Arial size=2><A
href="mailto:ghickel at crowderscoggins dot com">ghickel@crowderscoggins dot com</
A></FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px;
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color:
black"><B>From:</B>
<A title=geof at ackme dot com href="mailto:geof at ackme dot com">Geof
Tillotson</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=worldmail at lists.pensive dot org
href="mailto:worldmail at lists dot pensive dot org">Subscribers of
WorldMail</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, April 24, 2002
1:58
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Worldmail Bounce
Messages</DIV>
<DIV><BR></DIV>To All - <BR><BR>I've got users who absolutely need to
know why
the emails that they are sending don't get through. I'm having a
hard
time finding a compendium of Worldmail bounced message
messages.
I've looked through the manual and support files I have, no luck yet.
<BR><BR>In particular, I'm looking for a list that includes the
following
bounce messages and what they mean:<BR><BR><FONT
face="Courier New, Courier">Action: Failed; Status: 4.4.7 (delivery
time
expired)<BR><BR>Action: Failed; Status: 5.6.5 (conversion
failed)<BR> Remote MTA
m.dnsix.com:
network error<BR><BR></FONT>and any other error messages that
Worldmail so
happily returns with bounces.<BR><BR>Thanks -
<BR><BR>Geof<BR><X-SIGSEP>
<P></X-SIGSEP>-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-<B
R>Geof
Tillotson<X-TAB> </X-TAB><X-TAB>
</X-TAB><X-TAB> &nbs
p; </X-TAB>geof at ackme dot com<BR>617.484.0570<X-TAB> &n
bsp;</X-TAB><X-TAB> </X-TA
B><X-TAB> </X-TAB>617.484.
7201
fax<BR>4 Ripley
Road<X-TAB> </X-TAB><X-TAB>  
; </X-TAB><X-TAB> &nb
sp; </X-TAB><A
href="http://www.4ripleyroad.com/" eudora="autourl">www</A><A
href="http://www.4ripleyroad.com/"
eudora="autourl">.4ripleyroad.com</A><BR>Belmont, MA
02478<X-TAB> </X-TAB><X-TAB>&nbs
p; </X-TAB><A
href="http://www.ackme.com/" eudora="autourl">www</A><A
href="http://www.ackme.com/" eudora="autourl">.ackme.com</A>
</P></BLOCKQUOTE></BODY></HTML>
------=_NextPart_000_0056_01C1EBB3.F6CC6BF0--
Date: Wed, 24 Apr 2002 18:42:15 -0500
From: Daniel Julien <daniel.julien at thc.state.tx dot us>
Subject: Re: Worldmail Bounce Messages
At 02:58 PM 4/24/2002 -0400, Geof Tillotson wrote:
In particular, I'm looking for a list that
includes the following bounce messages and what they mean:
Action: Failed; Status: 4.4.7 (delivery
time expired)
Action: Failed; Status: 5.6.5 (conversion failed)
Remote MTA m.dnsix.com:
network error
For the last one, there is a Worldmail Knowledge Base article. See
<http://www.eudora.com/techsupport/kb/1941hq.html>.
--Dan
Date: Wed, 24 Apr 2002 16:33:30 -0400
From: Geof Tillotson <geof at ackme dot com>
Subject: Wierd happenings with Attachments
So, all of a sudden today I'm seeing a bunch of email bounces on the
server. They all have a common thread, they each have attachments. The
error messages say that the receiving server doesn't support 8bitmime and
that's why they were being denied.
What's interesting is that the bounces are showing up instantaneously,
almost as if it's the internal WM server that's giving me the message.
I rebooted the server and the emails with attachments mysteriously started
to go through again.
Has anyone else seen this behavior?
TIA -
Geof
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.7201 fax
4 Ripley Road www.4ripleyroad.com
Belmont, MA 02478 www.ackme.com
Date: Thu, 25 Apr 2002 17:09:50 -0700
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: RE: Worldmail behind firewall
You could try setting up a caching DNS server inside the firewall,
and have it talk to a DNS server outside when it needs to. It might
get around the immediate problem, and it might be faster (since
common DNS queries would get answered by the internal resolver).
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are personal; facts are suspect; I speak for myself only
From: "Georgios Chatzianastasiou *TTT Global Group S.A.*" <chatzianastasiou at ttt dot gr>
Subject: I can't send mail through web
Date: Sat, 4 May 2002 12:14:05 +0300
Dear friends
We have a server which is used as web and mail server. It runs win 2000
server std edition. As web server we use the iis 5.0 and as mail server
the eudora worldmail server. We have some sites that have contact pages
and in these pages we try to send mail by using command
Server.CreateObject("CDONTS.NewMail") but it doesn't work because the
SMTP service of IIS is stopped because the eudora worldmail server uses
the smtp service.
Is there any object of the worldmail server that we can use to send mail
through our sites?
thanx
Date: Sat, 04 May 2002 06:37:07 -0600
From: Harry McIntosh <harry.mcintosh at cdlearning dot com>
Subject: Re: I can't send mail through web
Hi Georgios:
I don't know of an object that's part of Worldmail that you can use, but
we've had good luck with a product called AspEmail. It's inexpensive (it's
free if you only want basic functions) and does a good job. For
information, visit http://persits.com.
Harry McIntosh
Mailtastic
______________________
This email sent using Mailtastic server software.
For information visit http://mailtastic.com.
At 03:14 AM 5/4/02, you wrote:
>Dear friends
>
>We have a server which is used as web and mail server. It runs win 2000
>server std edition. As web server we use the iis 5.0 and as mail server
>the eudora worldmail server. We have some sites that have contact pages
>and in these pages we try to send mail by using command
>Server.CreateObject("CDONTS.NewMail") but it doesn't work because the
>SMTP service of IIS is stopped because the eudora worldmail server uses
>the smtp service.
>
>Is there any object of the worldmail server that we can use to send mail
>through our sites?
>
>thanx
Date: Sat, 04 May 2002 14:44:27 -0400
From: Geof <geof at ackme dot com>
Subject: Re: I can't send mail through web
We also use ASPMail - great little program.
Geof
At 06:37 AM 5/4/2002 -0600, Harry McIntosh wrote:
>Hi Georgios:
>
>I don't know of an object that's part of Worldmail that you can use, but
>we've had good luck with a product called AspEmail. It's inexpensive
>(it's free if you only want basic functions) and does a good job. For
>information, visit http://persits.com.
>
>Harry McIntosh
>Mailtastic
>
>______________________
>This email sent using Mailtastic server software.
>For information visit http://mailtastic.com.
>
>
>At 03:14 AM 5/4/02, you wrote:
>>Dear friends
>>
>>We have a server which is used as web and mail server. It runs win 2000
>>server std edition. As web server we use the iis 5.0 and as mail server
>>the eudora worldmail server. We have some sites that have contact pages
>>and in these pages we try to send mail by using command
>>Server.CreateObject("CDONTS.NewMail") but it doesn't work because the
>>SMTP service of IIS is stopped because the eudora worldmail server uses
>>the smtp service.
>>
>>Is there any object of the worldmail server that we can use to send mail
>>through our sites?
>>
>>thanx
>
-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-0-
Geof Tillotson geof at ackme dot com
617.484.0570 617.484.2335 fax
Date: Wed, 8 May 2002 00:41:00 -0400
From: Randall Gellens <rg_public.1 at flagg.qualcomm dot com>
Subject: Re: I can't send mail through web
At 12:14 PM +0300 5/4/02, Georgios Chatzianastasiou *TTT Global Group
S.A.* wrote:
> Dear friends
>
> We have a server which is used as web and mail server. It runs win 2000
> server std edition. As web server we use the iis 5.0 and as mail server
> the eudora worldmail server. We have some sites that have contact pages
> and in these pages we try to send mail by using command
> Server.CreateObject("CDONTS.NewMail") but it doesn't work because the
> SMTP service of IIS is stopped because the eudora worldmail server uses
> the smtp service.
>
> Is there any object of the worldmail server that we can use to send mail
> through our sites?
>
> thanx
WorldMail comes with a command-line utility that can be used to send mail.
Also, you may be able to run IIS SMTP on a different port.
--
Randall Gellens
rg_public.1 at flagg.qualcomm dot com
Opinions are personal; facts are suspect; I speak for myself only
Date: Thu, 09 May 2002 18:27:01 -0700
From: katie percy <katiepercy at fredfinch dot org>
Subject: klez & eudora
Hi --
I may have missed a thread on this, but are other folks finding that Eudora
is more vulnerable to klez virus than it has been to other viruses? We're
finding that it reads our address book in a way that Melissa et al
didn't. I've heard it suggested that this may be due to the "use MS
viewer" setting -- any ideas on that? Also, where does that setting live
in the INI file? I didn't see anything obvious on a cursory search.
We're having a hard time stopping this little varmint which seems to be
spreading thru our email and also our network shares. Our mail server is
outside the firewall, with a gateway that handles incoming; we're setting
up a gateway for internal traffic as well, but the mutability of subject
line & attachment name make it hard to snag.
Anyone have similar experiences/great ideas?
Cheers,
Katie Percy
Fred Finch Youth Center
Date: Thu, 09 May 2002 18:46:29 -0700
From: LHA MIS <mis at lhaarchitects dot com>
Subject: Re: klez & eudora
Katie,
You mentioned that you have a firewall setup, but didn't say anything about
virus protection.
You have to have a virus shield setup on your Email server, File server and
all workstations in order to prevent virus caused disasters. I would not
mess with firewall in this case.
We use McAffee Virus shield on our servers, McAffee Webshield on our email
server and McAffee virusscan for Workstation on all workstation. All PCs
get weekly update from the Mcaffee website, the email server checks for
update once every day!
Also, don't assume, that all of your employees use Eudora for email, I
"caught" several employees of ours in the past for using Outlook and
Outlook Express, without my permission. It's enough if only the computer
that gets infected with a virus have outlook on it, that single computer
can cause the disaster, that's happening right now at your firm. (let's
hope, that the user of the infected computer does not have domain admin
rights!!!) based on your decription though, the originator user probably
had some admin rights.
This is why usage of Outlook or Ooutlook express is not allowed at our
firm. Our network hasn't got infected since I know my brain, (60 computer
users) actually I do receive at least 5-6 warning pop-up windows on my
monitor screen daily, because the webshield on the email server reports all
virus infected emails to me that it caught (including the email address of
the sender and the recepients)
I don't know the answer to your question about the MS viewer setting in
Eudora, but there is one more thing I would check: make sure that none of
your employees use outside email servers to send or receive for e.g.
private email messages.) Who knows if your network got infected by an email
virus that didn't even go through your email server?
Geza
Geza Levai
LAN Administrator
Leidenfrost/Horowitz & Associates
818-246-6050 ext.62
Glendale, CA
From: Garry Wiegand <squeezix at ithaca dot com>
Subject: Re: klez & eudora
Date: Thu, 09 May 2002 20:44:20 -0700
Katie Percy wrote:
>I may have missed a thread on this, but are other folks finding that
Eudora
>is more vulnerable to klez virus than it has been to other viruses?
We're
>finding that it reads our address book in a way that Melissa et al
>didn't. I've heard it suggested that this may be due to the "use MS
>viewer" setting -- any ideas on that? Also, where does that setting
live
>in the INI file? I didn't see anything obvious on a cursory search.
Yes, we got badly infected, with three different versions of Klez, and we
also have no earthly idea how. Everyone (all of two of us) were
definitely
using only Eudora, and definitely not clicking on any attachments. And
for
good measure, I have Spamcop scrubbing all of my mail *before* it arrives
in
my Pop box, and I have Norton Antivirus scrubbing everyone's mail as it
leaves any of the Worldmail Pop boxes. Nonetheless, infection occurred.
All I could come up with was that "Microsoft viewer" idea. Which doesn't
make
sense either, because Klez is not published as being triggerable on that
bad
Microsoft MIME defect.
Anyhow. Turn off "use Microsoft viewer" in Eudora. Eudora's viewer is
fine
for anything I ever receive. The switch is in
Eudora/Tools/Options/Viewing.
Hm. Is there *any* chance that Worldmail itself could be triggering this
little gem of a virus? ...I've seen hints that Worldmail interprets Mime
attachments as they go by. Though I never could figure out any reason why
it
should want to do so. (Um, no, we're not making use of Worldmail's IMAP
handling.)
Garry
Date: Thu, 09 May 2002 21:23:08 -0700
From: katie percy <katiepercy at fredfinch dot org>
Subject: Fwd: Re: klez & eudora
Hi all --
More detail on our setup, fwiw. Worldmail on own server outside firewall,
was running NAV 2000 standalone (we've since made it a client of NAV Corp
which works faster & less freezes). Gateway is Symantec Enterprise Gateway
(which has nav built in); we've excluded all but .xls, .doc and .rtf mail
attachments for now (logs show a lot of folks are not getting jpg's which I
assume are the usual humor or non-work related stuff). Inside the firewall
we have NAV Corp Edition running, which has each workstation as a
client. We use SonicWall as a firewall. We are trying to (just took a few
days off, not sure where it's at) set up an internal gateway & change our
NT login script to edit the Eudora.ini file to change SMTP address to this
gateway so that we keep virus from spreading inside our domain. I'll try
the line suggested in this script also to see if we can change viewer at
the same time -- but where is that in the ini?
I dunno about Worldmail interpreting mime attachments, but I have had
random cases of users having attachments try to "embed" rather than attach,
even tho settings were correct.
We don't allow Outlook or OE either -- I did let 2 power-users have it for
a while, people I knew would practice "safe mail" but then we got Nimda...
I've become a real Nazi about unauthorized programs that can cause security
breaches & delete every copy of OE and WAB that I find.
I've talked to other folks who have McAfee on their networks with Eudora
that don't have problems with Klez either. I kind of hate McAfee, but I
wonder if there's something there. Or perhaps like someone said it's a
vulnerability in Worldmail rather than Eudora.
Our various flavors of virus protection seem to be catching most
infections, but I'm concerned that we can't stop the ping-pong'ing of this
virus long enough to get a sense of who might really be infected as some
folks certainly opened the attachments if they got them. (An executive who
shall remain nameless got an email she thought was a virus & forwarded it
to me to check out... drum roll please...).
I'll try the viewer thing & see if it makes any diff & will post back.
Thanks!
>X-NAV-TimeoutProtection0: X
>X-NAV-TimeoutProtection1: X
>X-NAV-TimeoutProtection2: X
>X-NAV-TimeoutProtection3: X
>X-NAV-TimeoutProtection4: X
>X-NAV-TimeoutProtection5: X
>X-NAV-TimeoutProtection6: X
>From: Garry Wiegand <squeezix at ithaca dot com>
>To: Subscribers of WorldMail <worldmail at lists.pensive dot org>
>Subject: Re: klez & eudora
>Date: Thu, 09 May 2002 20:44:20 -0700
>List-Subscribe: <mailto:worldmail-request at lists.pensive dot org?body=subscribe>
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>
>Katie Percy wrote:
> >I may have missed a thread on this, but are other folks finding that Eudora
> >is more vulnerable to klez virus than it has been to other viruses? We're
> >finding that it reads our address book in a way that Melissa et al
> >didn't. I've heard it suggested that this may be due to the "use MS
> >viewer" setting -- any ideas on that? Also, where does that setting live
> >in the INI file? I didn't see anything obvious on a cursory search.
>
>Yes, we got badly infected, with three different versions of Klez, and we
>also have no earthly idea how. Everyone (all of two of us) were definitely
>using only Eudora, and definitely not clicking on any attachments. And for
>good measure, I have Spamcop scrubbing all of my mail *before* it arrives in
>my Pop box, and I have Norton Antivirus scrubbing everyone's mail as it
>leaves any of the Worldmail Pop boxes. Nonetheless, infection occurred.
>
>All I could come up with was that "Microsoft viewer" idea. Which doesn't make
>sense either, because Klez is not published as being triggerable on that bad
>Microsoft MIME defect.
>
>Anyhow. Turn off "use Microsoft viewer" in Eudora. Eudora's viewer is fine
>for anything I ever receive. The switch is in Eudora/Tools/Options/Viewing.
>
>Hm. Is there *any* chance that Worldmail itself could be triggering this
>little gem of a virus? ...I've seen hints that Worldmail interprets Mime
>attachments as they go by. Though I never could figure out any reason why it
>should want to do so. (Um, no, we're not making use of Worldmail's IMAP
>handling.)
>
>Garry
From: "Paul Webster" <paul at spidersweb.freeserve.co dot uk>
Subject: RE: klez & eudora
Date: Fri, 10 May 2002 07:19:47 +0100
> From: Garry Wiegand [mailto:squeezix at ithaca dot com]
> Sent: 10 May 2002 04:44
> To: Subscribers of WorldMail
> Subject: Re: klez & eudora
<snip>
> Hm. Is there *any* chance that Worldmail itself could be triggering this
> little gem of a virus? ...I've seen hints that Worldmail interprets Mime
> attachments as they go by. Though I never could figure out any
> reason why it
> should want to do so. (Um, no, we're not making use of Worldmail's IMAP
> handling.)
I cannot think of any way that Worldmail could itself execute a virus found
in an email.
Worldmail could not execute a virus within the context of a desktop users
remote PC, not does it execute attachments that it finds in
in-bound/outbound mail. It does not use any 3rd-party "viewer" to look
wihtin attachments.
One thing that I did see ... for those users that know that the virus is
around and that know that they run Symantec ... then perhaps they could be
vulnerable to one way that the virus is reported as being ditributed ... as
a fake message from Symantec. To quote:
"It has been reported that W32.Klez dot E@mm may arrive in the following email
message promoting a Symantec removal tool. Symantec never sends unsolicited
email; the attachment should be deleted.
Subject: W32.Elkern removal tools
"
Perhaps a user would feel that they didn't launch any attachments (except
the one with the virus cleaner attached ...).
Paul
Date: Fri, 10 May 2002 08:09:12 -0500 (CDT)
Subject: Re: klez & eudora
From: "Elliott Bujan" <ebujan at rentokil-tps dot com>
We only rely on Eudora software for our server. Although we use MS
Outlook Express for email clients, we have a double antivirus shield: we
use MessageLabs virus scanning service for all of our outgoing/incoming
mail and McAfee (shortly Trend) antivirus client software for all of our
PCs.
Everyday I get notifications from Messagelabs that potentially
Klez/??infected messages were sent to one of my users.
We do try to keep the preview pane off from all of the e-mail clients,
because of previous security holes and I don't know if this is an issue
w/Eudora clients.
--
========
Elliott Bujan
MIS Support /\ 6am - 2:30pm CST
Rentokil, TPS *:* www.rentokil-tps.com
847 634 4250 .x281
=========
<quote who="Garry Wiegand">
> Katie Percy wrote:
>>I may have missed a thread on this, but are other folks finding that
>>Eudora is more vulnerable to klez virus than it has been to other
>>viruses? We're finding that it reads our address book in a way that
>>Melissa et al didn't. I've heard it suggested that this may be due to
>>the "use MS viewer" setting -- any ideas on that? Also, where does
>>that setting live in the INI file? I didn't see anything obvious on a
>>cursory search.
>
> Yes, we got badly infected, with three different versions of Klez, and
> we also have no earthly idea how. Everyone (all of two of us) were
> definitely using only Eudora, and definitely not clicking on any
> attachments. And for good measure, I have Spamcop scrubbing all of my
> mail *before* it arrives in my Pop box, and I have Norton Antivirus
> scrubbing everyone's mail as it leaves any of the Worldmail Pop boxes.
> Nonetheless, infection occurred.
>
> All I could come up with was that "Microsoft viewer" idea. Which
> doesn't make sense either, because Klez is not published as being
> triggerable on that bad Microsoft MIME defect.
>
> Anyhow. Turn off "use Microsoft viewer" in Eudora. Eudora's viewer is
> fine for anything I ever receive. The switch is in
> Eudora/Tools/Options/Viewing.
>
> Hm. Is there *any* chance that Worldmail itself could be triggering
> this little gem of a virus? ...I've seen hints that Worldmail
> interprets Mime attachments as they go by. Though I never could figure
> out any reason why it should want to do so. (Um, no, we're not making
> use of Worldmail's IMAP handling.)
>
> Garry
>
> ________________________________________________________________________
> This email has been scanned for all viruses by the MessageLabs SkyScan
> service. For more information on a proactive anti-virus service working
> around the clock, around the globe, visit http://www.messagelabs.com
> ________________________________________________________________________
________________________________________________________________________
This email has been scanned for all viruses by the MessageLabs SkyScan
service. For more information on a proactive anti-virus service working
around the clock, around the globe, visit http://www.messagelabs.com
________________________________________________________________________
Last updated on 10 May 2002 by Pensive Mailing List Admin